Impact Innovation: 2 books
Dangerous Guide to Leading Innovation
How You Can Turn Your Team into an Innovation Force
Language: English
Release Date: November 7, 2011
Do you feel that you are blocking your team's creative potential? If so, Dangerous Leadership for Innovation is the book for you.
This practical guide to innovation and creativity not only shows the reader how to define and focus their team's creativity before implementing their innovation...
Dangerous Customer Service
Dangerously Great Customer Service...How to Achieve it and Maintain it
Language: English
Release Date: November 7, 2011
Dangerous Customer Services provides real help for real people in the real world.
This book guide managers through the realities and practicalities of great customer service. Dangerous Customer Service shows the reader how to cover the basics: what customers expect from a service and what they...