Francis A Kwansa: 2 books

Quick Service Restaurants, Franchising, and Multi-Unit Chain Management

by Francis A Kwansa, H.G. Parsa
Language: English
Release Date: June 11, 2014

Learn about new strategies to improve service, quality, and profitability for quick service restaurants! Quick Service Restaurants, Franchising, and Multi-Unit Chain Management examines a variety of issues pertaining to quick service restaurants. Quick-service restaurants (QSR) are the dominant...

The Role of the Hospitality Industry in the Lives of Individuals and Families

by Pamela R Cummings, Francis A Kwansa, Marvin B Sussman
Language: English
Release Date: October 11, 2013

The Role of the Hospitality Industry in the Lives of Individuals and Families explores the evolution of the hospitality industry and the relationships between hospitality providers, their families, and the guests they serve. Focusing on the human aspect of the business, this text will give hospitality...