An Approach for Structured and Sensitive Communication
by
Dodie Graves
Language: English
Release Date: September 15, 2009
It can be hard to know what to talk about with a bereaved person over a period of time once you have offered your condolences. This book shows how, by using good active listening skills, empathic exploration and a willingness to talk about the hard issues, you can embark on a process of sensitive...