Charles C Kenney: 3 books

The men in Charles Kenney's family have been drawn to firefighting since his grandfather Charles "Pops" Kenney joined the Boston Fire Department in 1932. In his working class, Irish-Catholic neighborhood, there were other jobs that offered a decent wage, but none had the sense of belonging...

Calming fears, alleviating suffering, enhancing and saving lives-this is what motivates doctors virtually every single day. When the structure and culture in which physicians work are well aligned, being a doctor is a most rewarding job. But something has gone wrong in the physician world, and it...

In the late 1990s, treatment-related deaths or “complications” were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of “quality improvement” used at Toyota and NASA,...