Brandon Buteau: 2 books

Book cover of CMMI for Services

CMMI for Services

Guidelines for Superior Service

by Eileen Forrester, Brandon Buteau, Sandra Shrum
Language: English
Release Date: October 30, 2009

CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical...
Book cover of CMMI for Services

CMMI for Services

Guidelines for Superior Service

by Eileen Forrester, Brandon Buteau, Sandra Shrum
Language: English
Release Date: March 4, 2011

CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a...
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy