Training category: 4456 books

WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees,...

Turn your great idea into BIG PROFITS with a powerful, persuasive business plan! With any endeavor, good planning is the key to good results—especially in the launch of a new business or product. Business Plans That Work gives you an easy-to-follow template for conceptualizing, writing, focusing,...

Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of...

If you look at the trends of over 30 years ago in fashion, technology, architecture, and any other industry, what was cutting edge back then has become cliché and grossly out of date now. But in the speaking industry, most people get up and still walk, talk, and sound like the 1980’s motivational...

The Right Phrase for Every Situation . . . Every Time You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions...

No day is the same. No hour is the same. Not even the boss’s moods are ever the same! The expectations and duties of the modern-day administrative assistant are higher and more stressful than ever before. From managing the phones, coordinating meetings, and preparing presentations to planning events,...

Winning proposals that turn prospects into clients Based on the proposal-writing system used at A.T. Kearney and KPMG Peat Marwick, Writing Winning Business Proposals features proven strategies, along with worksheets and other tools that clearly show clients what they want and will easily seal...

Leave hunt-and-peck to the chickens. Effective and efficient keyboarding is more than tapping the correct letter. Designed for individual and classroom use, this book teaches you to react to letters instead of finding them on the keyboard. This breakthrough guide brims with step-by-step exercises...

Today's executive assistant has become a crucial member of every organization's support staff--a key business ally with diverse responsibilities, from overseeing employees to making strategic decisions. Here is the first step-by-step guide specifically designed to help you thrive in this fast-paced...

The 2015 NRMP data shows that while the USMLE Step 1 is the single most important factor in granting an applicant an interview, interpersonal communication skills matter the most when choosing who to rank and ultimately hire. Why spend hundreds of hours and thousands of dollars preparing for the...

Write every business correspondence with speed, precision, and power The number one prerequisite for effective management is effective communication—and writing is a critical part of it. Simply put, whether it’s a quick e-mail or a 20-page report, your writing is a reflection of you—and...

From award-winning entrepreneur, inventor, and business owner Stephen Key comes the highly anticipated follow-up to his bestseller One Simple Idea Stephen Key is back, and he’s delivering a proven, straightforward process for starting, growing, and running a business—without the need for...

The Globe & Mail's #1 Business Book of the Year! "ALL IN, ALL THE TIME" Low performance and high turnover is not the result of lazy, apathetic workers. It's not about decreasing budgets. And it's not about a terrible economy. It's about leadership that doesn't engage employees. In...

“Marky cuts to the core of what it takes to quickly attract the eye of an interviewer. Fearless Résumés is sure to be a winner for the serious job seeker.” —Lynn Joseph, Ph.D., bestselling author of The Job-Loss Recovery Program Guide Bestselling author and renowned career coach Marky...