Tourism Travel category: 1805 books

Aplicar técnicas y habilidades de comunicación y atención al cliente de uso común en establecimientos turísticos, a fin de satisfacer sus expectativas y materializar futuras ventas. Ebook ajustado al certificado de profesionalidad de Venta de productos y servicios turísticos.

Analizar la organización y funciones más frecuentes de los departamentos de recepción, justificando estructuras organizativas adecuadas a cada tipo de establecimiento. Analizar los procedimientos de gestión de la información en la recepción, explotando las aplicaciones informáticas propias...

Food Safety in the Hospitality Industry is a user-friendly guide to current food safety and hygiene legislation and is vital reading for all those involved in food handling and preparation. Using frequent practical examples, the text outlines and explains what you need to know about the following...

While the elevated Chicago Loop is justly famous as a symbol of the city, the fascinating history of its subways is less well known. The City of Chicago broke ground on what would become the "Initial System of Subways" during the Great Depression and finished 20 years later. This gigantic...

Human Resource Management for Events still remains the only text to introduce students to the unique application of HR principles in the context of a highly complex event environment. Linking theory, research and application it looks at the purpose and processes of managing such a sizable & varied...

Despite the importance of sport as a social, economic and political institution, research into sport and social capital has not been extensive. Sport and Social Capital is the first book to examine this increasingly high profile area in detail. It explores the ways in which sport contributes to the...

This introductory textbook shows you how to apply the principles of marketing within the hospitality industry. Written specifically for students taking marketing modules within a hospitality course, it contains examples and case studies that show how ideas and concepts can be successfully applied...

Imagine yourself in front of a classroom on the first day of your career as a college instructor. You pass your new set of students a fresh copy of the syllabus that you spent hours perfecting. You introduce yourself and begin getting to know your students. What comes next? This book shows you Everything You Need to Know That They Don't Teach You in School.

Events Feasibility and Development: From Strategy to Operations answers two fundamental questions faced by all events planners and organizers: how do I justify this event to the client? and why are we spending money on this event?. With a user-friendly learning structure containing bullet points,...

Exploring sports event management from a Caribbean, small island developing state perspective, this volume uses the events of the recently held Cricket World Cup 2007 (CWC 2007) as a launching pad for identifying best practices and the way forward. The CWC 2007 was the first time in any sport, a World...

This book is the first in a series of short, simple, no-nonsense guides to profitable betting on the football markets. It is dedicated to explaining and instilling the fundamentals of successful football betting in everyone who reads it. This eBook, and the wider Premier Betting series, is firmly aimed...

Eco-Resorts is a design guide for low impact, environmentally friendly tourist resorts in the tropics. The book is the first to offer architects practical, detailed guidance in developing resort buildings that work with a tropical climate and meet the needs and expectations of the client and building...

- Analizar la función y el proceso de planificación empresarial o institucional y definir planes que resulten adecuados para unidades de información o distribución de oferta turística. Analizar la gestión y control presupuestarios en el marco de las agencias de viajes, otros distribuidores turísticos...

"Como catedrático y consultor en el tema de finanzas para restaurantes, tomé la decisión de documentar experiencias, conocimientos adquiridos y nuevas prácticas en el ámbito financiero para este sector, que merece la pena plasmar en un documento. A lo largo del camino fui descubriendo que...