Library Information Services category: 2034 books
Library Service Design
A LITA Guide to Holistic Assessment, Insight, and Improvement
Language: English
Release Date: June 23, 2016
Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services.
Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how...
by Rebecca K. Miller, Carolyn Meier, Heather Moorfield-Lang
Language: English
Release Date: January 1, 2014
Language: English
Release Date: January 1, 2014
Tablet computer ownership on university campuses has tripled in the past year, according to a Pearson Foundation survey in March 2012. At the threshold of the Post-PC era, as students’ expectations change, reference and instruction librarians are responding with new services. In this issue of Library...
by M Sandra Wood, Elizabeth Connor
Language: English
Release Date: July 16, 2014
Language: English
Release Date: July 16, 2014
Get the tools to meet the challenge of building or renovating a library!
The challenge of renovating or constructing a library requires organizational skill, resourcefulness, creativity, and willingness to compromise. Planning, Renovating, Expanding, and Constructing Library Facilities in Hospitals,...
by Elizabeth Willse, Ellyssa Kroski
Language: English
Release Date: September 3, 2015
Language: English
Release Date: September 3, 2015
Over 52 million tablet devices were sold during the fourth quarter of 2012 and sales are predicted to continue to increase in years to come. These lightweight mobile computing devices are quickly becoming an integral part of patrons’ everyday lives. Libraries are responding by incorporating them...
Urban Teens in the Library
Research and Practice
Language: English
Release Date: January 1, 2010
Urban Teens in the Library is the perfect solution for the concerns and uncertainty many librarians face when supporting this group of patrons and students. From a team of experts who have researched the information habits and preferences of urban teens to build better and more effective school and...
Overcoming Information Poverty
Investigating the Role of Public Libraries in The Twenty-First Century
Language: English
Release Date: July 6, 2016
Overcoming Information Poverty: Investigating the Role of Public Libraries in The Twenty-First Century considers the role of public libraries in alleviating information poverty and targeting social exclusion, using a three-level information poverty framework. The book proposes a model for understanding...
Library Consortia
Practical Guide for Library Managers
Language: English
Release Date: July 13, 2016
Libraries are burdened with increased demand for resources and services and inflating expectations against shrinking or stagnant budgets. An individual library cannot cope with the situation. Hence, libraries form alliances for cooperation and sharing. Emerging changes in the publishing industry are...
Opening Up Library Systems through Web Services and SOA: Hype, or Reality?
A Library Technology Report
Language: English
Release Date: January 1, 2009
Libraries are increasingly demanding the ability to exploit their library systems (LIS) using application programming interfaces (APIs), Web services, or other technologies. This issue of Library Technology Reports explores how vendors of open source library technology are approaching this desire...
by Melanie A. Lyttle, Shawn D. Walsh
Language: English
Release Date: February 3, 2017
Language: English
Release Date: February 3, 2017
This comprehensive guide to tween library services begins with a developmental description of this ever-changing group and offers practical advice about materials and programming. Criteria are provided for categorizing books, music, movies and magazines as appropriate for tweens, with special attention...
Mobile Devices
A Practical Guide for Librarians
Language: English
Release Date: December 23, 2014
As more users expect to use their mobile devices, librarians will want and need to develop the necessary skills to reach this growing user base. Mobile Devices: A Practical Guide for Librarians will aid libraries and librarians as they go through the process of planning, developing, implementing,...
Managing Cultural Change in Public Libraries
Marx, Maslow and Management
Language: English
Release Date: November 9, 2018
Managing Cultural Change in Public Libraries argues that changes to library Strategies and Systems can lead to transformations in library Structures that can, in turn, shape and determine Organisational Culture. Drawing on Management theories, as well as the ideas of Marx and Maslow, the authors present...
Yes! on Demand: How to Create Winning, Customized Library Service
How to Create Winning, Customized Library Service
Language: English
Release Date: November 21, 2016
When it comes to delivering the quality, personalized service your patrons expect, the staff is the most important resource in the library. It only follows then, that by empowering staff, breaking and fixing rules, cultivating creativity, and focusing on results, your library can meet and exceed patron...
by Michele Spatz
Language: English
Release Date: May 1, 2014
Language: English
Release Date: May 1, 2014
Comprised of fifteen chapters written by experienced consumer health librarians, The Medical Library Association Guide to Providing Consumer and Patient Health Information is designed for library and information science graduate students as well as librarians new to health and medical librarianship,...
Serving Online Customers
Lessons for Libraries from the Business World
Language: English
Release Date: July 23, 2014
Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to their virtual users.
In Serving Online Customers:...