IT Service Managers' Guide to Successful User Adoption
by
Gabriele Kahlout
Language: English
Release Date: March 10, 2017
Learn how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating your organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera Media Network, application architect...