Consumer Behaviour category: 842 books

Cover of Customer Centered Selling

Customer Centered Selling

Eight Steps To Success From The Worlds Best Sales Force

by Rob Jolles
Language: English
Release Date: January 16, 1999

This revised edition of Robert Jolles’s classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies! When you have a process, you have a way of measuring what you are doing. When you...
Cover of The Inner Lives of Markets

The Inner Lives of Markets

How People Shape Them-And They Shape Us

by Ray Fisman, Tim Sullivan
Language: English
Release Date: June 7, 2016

What is a market? To most people it is a shopping center or an abstract space in which stock prices vary minutely. In reality, a market is something much more fundamental to being human, and it affects not just the price of tomatoes but the boundaries of everything we value. Reading the newspapers...
Cover of What Americans Really Want...Really

What Americans Really Want...Really

The Truth About Our Hopes, Dreams, and Fears

by Frank I. Luntz
Language: English
Release Date: September 15, 2009

No one in America has done more observing of more people than Dr. Frank I. Luntz. From Bill O'Reilly to Bill Maher, America's leading pundits, prognosticators, and CEOs turn to Luntz to explain the present and to predict the future. With all the upheavals of recent events, the plans and priorities...
Cover of Save on Shopping. The Coupon Book and Much Much More
by Mark Cholowski
Language: English
Release Date: October 27, 2012

This economy is bad. Very bad. Everyone needs to save as much money as possible on every shopping trip. Everyone needs to get the most out of every dollar spent. $ave On $hopping will help every shopper realize that goal. This book will help every shopper understand the basics necessary to...
Cover of Code Halos

Code Halos

How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business

by Malcolm Frank, Paul Roehrig, Ben Pring
Language: English
Release Date: March 28, 2014

Harness "Code Halos" to gain competitive advantage in the digital era Amazon beating Borders, Netflix beating Blockbuster, Apple beating Kodak, and the rise of companies like Google, LinkedIn, and Pandora are not isolated or random events. Today's outliers in revenue growth and value...
Cover of Think Bigger

Think Bigger

Developing a Successful Big Data Strategy for Your Business

by Mark Van Rijmenam
Language: English
Release Date: April 3, 2014

Every day, an increasing amount of our movements, transactions, and choices are becoming digitized and stored up into what has become known as “big data”--revolutionizing the way we do business today. And it’s all there for your company to strategically utilize for giant profits! But where to...
Cover of This is Service Design Thinking

This is Service Design Thinking

Basics-Tools-Cases

by
Language: English
Release Date: December 20, 2012

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought...
Cover of World on the Move

World on the Move

Consumption Patterns in a More Equal Global Economy

by Tomas Hellebrandt, Paolo Mauro
Language: English
Release Date: December 27, 2016

The world is poised on the threshold of economic changes that will reduce the income gap between the rich and poor on a global scale while reshaping patterns of consumption. Rapid economic growth in emerging-market economies is projected to enable consumers worldwide to spend proportionately less...
Cover of Financial Crisis, Labour Markets and Institutions
by
Language: English
Release Date: February 11, 2013

This book seeks to explain the global financial crisis and its wider economic, political, and social repercussions, arguing that the 2007-9 meltdown was in fact a systemic crisis of the capitalist system. The volume makes these points through the exploration of several key questions: What...
Cover of The Complete Idiot's Guide to Target Marketing

The Complete Idiot's Guide to Target Marketing

Get on Board with the Latest and Most Effective Techniques

by Susan Friedmann
Language: English
Release Date: August 4, 2009

Twenty-first century tools and tactics to get the word out. You want to get the word out to buyers about all the great things your business has to offer. Too bad a big-bucks marketing campaign just isn't in your budget right now. The Complete Idiot's Guide® to Target Marketing is full of clever,...
Cover of Happy Customers Everywhere

Happy Customers Everywhere

How Your Business Can Profit from the Insights of Positive Psychology

by Bernd Schmitt, Glenn Van Zutphen
Language: English
Release Date: April 24, 2012

Every business knows that the best customer is a happy customer. They return again and again, bring their friends and family, and deliver tons of free advertising via word of mouth and social media. But in order to grow that loyal base, you must be keenly aware of your customers' needs and preferences....
Cover of We Count, We Matter

We Count, We Matter

Voice, Choice and the Death of Distance

by Christopher Steed
Language: English
Release Date: February 5, 2018

This book examines the meaning of Brexit, the election of Trump and the rising tide of populist revolt on the right amidst the collapse of the left. Exploring the reaction against the establishment or ‘the system’, the author contends that we are witnessing a new divide between those who wish...
Cover of The European Digital Handbook

The European Digital Handbook

A time-effective solution to sell online in Europe

by Alexandre Grela
Language: English
Release Date: November 10, 2016

Are you trying to export your products or services online across Europe? Are you aware of the local particularities of the market you target? Do you have little spare time to learn? Then this e-book is for you. Learn how to efficiently sell online in Europe by getting the advice of a seasoned digital marketer.
Cover of Marketing to Gen Z

Marketing to Gen Z

The Rules for Reaching This Vast--and Very Different--Generation of Influencers

by Jeff Fromm, Angie Read
Language: English
Release Date: March 26, 2018

You’ve only just begun to understand Millennials and know how to market most effectively to them. However, their successors are already right around the corner and promising even bigger challenges for the marketplace. But with bigger challenges come great opportunities, and Marketing to Gen Z wants...
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