Consumer Behaviour category: 842 books

Cover of Make Money Using Social Media without Spending a Dime with Focus on Snapchat
by Daniel Hall
Language: English
Release Date: June 20, 2017

Welcome to this new episode of the Real Fast Results podcast!  Today’s episode features Brandon T. Adams. Brandon is the co-host and one of the executive producers of Ambitious Adventures, a reality television program. It focuses on the compelling stories of your entrepreneurs. Brandon is an entrepreneur...
Cover of Twitter Marketing Business: The SECRETS to TWITTER: How To Create, Promote & Market a Successful MONEY Generating Account
by Penny King
Language: English
Release Date: February 25, 2017

Question: Does your LinkedIn account provide the following? Demonstrate your services and products in the best light possible?Create an income stream without being pushyConvert all your hard work and strategies into $$$$$If the answer in NO then this book is for you.I will show how to: LinkedIn...
Cover of Behavioral Marketing

Behavioral Marketing

Delivering Personalized Experiences at Scale

by Dave Walters
Language: English
Release Date: August 10, 2015

Grow revenue by leveraging behavioral marketing during your next campaign Behavioral Marketing guides you in using relatively new marketing tactics to grow revenue and create process efficiencies. An incredibly valuable text, this book defines the key principles of behavioral marketing—including...
Cover of Personal Branding: The SECRETS to LinkedIn: How To Create, Promote and Market a Successful MONEY Generating Account
by Penny King
Language: English
Release Date: February 25, 2017

Question: Does your LinkedIn account provide the following? Demonstrate your services and products in the best light possible?Create an income stream without being pushyConvert all your hard work and strategies into $$$$$If the answer in NO then this book is for you.I will show how to: LinkedIn...
Cover of Customer Service Training 101

Customer Service Training 101

Quick and Easy Techniques That Get Great Results

by Renee Evenson
Language: English
Release Date: October 6, 2010

Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new...
Cover of The Foundations of Behavioral Economic Analysis
by Sanjit Dhami
Language: English
Release Date: December 1, 2016

This is the first definitive introduction to behavioral economics aimed at advanced undergraduate and postgraduate students. Authoritative, cutting edge, yet accessible, it guides the reader through theory and evidence, providing engaging and relevant applications throughout. It is divided into nine...
Cover of High-Tech, High-Touch Customer Service

High-Tech, High-Touch Customer Service

Inspire Timeless Loyalty in the Demanding New World of Social Commerce

by Micah Solomon
Language: English
Release Date: May 26, 2012

Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they’re a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success by exploring the timelessness of customer service...
Cover of WTF?: What's the Future of Business?

WTF?: What's the Future of Business?

Changing the Way Businesses Create Experiences

by Brian Solis
Language: English
Release Date: March 6, 2013

"In today’s rapidly changing digital environment, Darwinism is alive and well. What’s the Future of Business doesn't just explore trends and theories; it introduces a dynamic, actionable path to transformation." —Evan Greene, CMO, The Recording Academy, Producers of the GRAMMY Awards Rethink...

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The Experience When Business Meets Design

by Brian Solis
Language: English
Release Date: October 13, 2015

Welcome to a new era of business in which your brand is defined by those who experience it. Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you re not around? In an always-on world where everyone...
Cover of Amp Up Your Sales

Amp Up Your Sales

Powerful Strategies That Move Customers to Make Fast, Favorable Decisions

by Andy Paul
Language: English
Release Date: November 28, 2014

Customers today are overloaded with information and overwhelmed by options. The truth is, product value is so high across the competition that any kind of meaningful product differentiation--at least in the customers’ eyes--has all but disappeared. Therefore, between not recognizing product differences,...
Cover of Come ottenere un prestito con la cessione del quinto
by Roberto Borzellino
Language: Italian
Release Date: June 22, 2016

Vuoi ottenere un prestito e non sai come fare? sei segnalato come cattivo pagatore e tutte le banche ti dicono di no? Con questa mia guida, frutto di anni di esperienza nel settore finanziario, ti insegnerò come fare per richiedere e ottenere un prestito con la cessione del quinto. E' una particolare...
Cover of Customer Service Training 101
by Renee Evenson
Language: English
Release Date: December 14, 2017

If their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such as “uninformed,” “rude,” “hot-tempered,” “uncaring”? For your customer, nothing else represents your business...
Cover of The Leisure Economy

The Leisure Economy

How Changing Demographics, Economics, and Generational Attitudes Will Reshape Our Lives and Our Industries

by Linda Nazareth
Language: English
Release Date: March 25, 2010

For the past three decades, we have been steadily creating an extreme 'time-crunch economy' that has affected jobs, portfolios, businesses and lives. But the 'time-crunch economy' is turning into 'the leisure economy' and it will mean wrenching adjustments for our lives and institutions. Everyone...
Cover of New Old, The
by David Cravit
Language: English
Release Date: October 1, 2008

The oldest Baby Boomers have turned 60 so everybody's starting to talk about the "aging of the population."But most of the talk is about numbers: what percentage of the population will be how old in what year, what it will mean for welfare rates or health-care costs, etc. But what's missing...
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