Business Communication category: 2495 books

Updated eBook edition What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again. Practical and packed...

Complete copies of A Simpler Guide to Gmail and Email Management using Gmail. Are you a Gmail beginner? Would you like some tips and tricks to getting the most out of your email? These guides cover the basics from using your Gmail account to organising your email to save time and become...

you can make money with a blogger blog. A Blog is a short name for "Weblog" and it is basically a website that you can get for free and use for multiple different things. In this case you will be using it for Internet marketing purposes – more specific to sell products as an affiliate...

Start with this thought: Your success in your professional, financial, and personal life depends to a great extent on your ability to articulate. I first learned the truth and power behind that statement when I lived in a grimy coal-mining and steel-making town in Pennsylvania, where it was clear...

What are the greatest events of all time? Why do some events move, entertain or sell to us, while others just don't? Answering these questions and more In Any Event is an essential guide to all aspects of event management. Whether you are planning a crucial meeting, product launch, a road show or...

Create a service advantage with the help of customer service guru Ron Zemke. In practical, easy-to-follow steps, learn trusted techniques and positive approaches that will inspire you to believe in the value of customer care and give you the skills and style to deliver it. This book takes these winning...

Do you feel like you always get ripped off because you don’t know how to negotiate well? Do you always get stuck because the other party always convinces you somehow and you are just left stranded there? Well, if the answer to these questions is yes then you are a lucky fellow to have landed here....

Ever wondered if you had 'the spark' in you? Ever wondered if the people who make it big had some special 'elixir of success'? Ever tried to dream beyond the conventions? Ever wondered if the smallest incidents in your life could transform you into something inexplicably big? Ever sought meaning behind...

Who’s afraid of public speaking? Almost everybody! In fact, in nearly every survey where people are asked, “What is your greatest fear?,” public speaking comes out on top. By far the largest group, 41%, named speaking in public as that activity that gives them the shakes! Amazingly, the next...

Creative Keynote: 7 Steps to Public Speaking Artistry for Creative Professionals is a revolutionary public speaking program that is designed to change the way you think, feel and experience the act of speaking in public. It’s written especially for creative professionals such as authors, artists and...

Any fool can put together a presentation; this book exists because so many do. There’s something sucking the life out of audiences everywhere, transforming them from the very people who can change your business into the disengaged masses. It’s called The Boredom … and your job is to slay...

TED is een wereldwijd fenomeen dat de beste sprekers ter wereld bij elkaar brengt. De TED-talks zijn online al meer dan een miljard keer bekeken en ze zijn vrijwel zonder uitzondering boeiend en inspirerend. TED is uitgegroeid tot dé standaard voor spreken in het openbaar. Maar wat maakt die presentaties...

Seasteads - artificial settlements on the open sea - represent a near-future chance for multiple societal restarts. Where nation states suffer from ineffectiveness and inefficiency, both politically and economically, and cannot be changed due to path-dependency and rigidity, the open sea is a clean...

Businesses are like living entities- in order to succeed and thrive, they must adapt and pivot to ever-changing market conditions. This book is the fruit of my 20 plus years of experience as a CPA and business advisor, helping small to medium sized businesses thrive.