Business Communication category: 2495 books
Difficult Conversations In A Week
How To Have Better Conversations In Seven Simple Steps
Language: English
Release Date: January 31, 2014
Difficult conversations just got easier
How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled,...
by Heidi Grant Halvorson
Language: English
Release Date: March 24, 2015
Language: English
Release Date: March 24, 2015
Have you ever felt you’re not getting through to the person you’re talking to, or not coming across the way you intend? You’re not alone.
That’s the bad news. But there is something we can do about it. Heidi Grant Halvorson, social psychologist and bestselling author, explains why we’re...
by Minnesh Kaliprasad
Language: English
Release Date: September 4, 2018
Language: English
Release Date: September 4, 2018
Teams or groups of people, work together in all aspects of life, be it business or personal. The importance of teams, and especially the effective and efficient working of a team, is thus of vital importance to the effective and efficient operation of a business and society in general.
For...
Superminds
The Surprising Power of People and Computers Thinking Together
Language: English
Release Date: May 15, 2018
From the founding director of the MIT Center for Collective Intelligence comes a fascinating look at the remarkable capacity for intelligence exhibited by groups of people and computers working together.
If you're like most people, you probably believe that humans are the most intelligent animals...
How to Deliver Professional Sales Presentations and Demonstrations
Small Business Sales How-to Series
Language: English
Release Date: March 15, 2019
How to Deliver Professional Sales Presentations & Demonstrations is a netted-out handbook covering the practical how-to of preparing, setting up, and then presenting or demonstrating in front of the prospect.
Part one covers early preparations, including what kind of specific commitment...
Selling 101: Consultative Selling Skills
Small Business Sales How-to Series
Language: English
Release Date: February 20, 2018
This third Edition of SELLING 101 is drawn from the selling skills training courses and sales training how-to books the author developed for top marketing organizations. Ideal for sales meetings and continuing OJT, as well as for sales training retreats. Or for those selling consulting services or...
Top Dog
Impress and Influence Everyone You Meet
Language: English
Release Date: January 29, 2015
Get the results you want and come out as the Top Dog in every conversation
Fancy being the ‘Top Dog’ in all your dealings? Fed up of feeling like the underdog? So many of us regularly ‘lose’ in conversations before we’ve even opened our mouths. Often without realising it, we don’t...
Championship Habits
Soft Skills in Hard Times for Leaders and Managers
Language: English
Release Date: May 21, 2009
Most employees are educated and trained with the technical or hard skills necessary to perform their professions, but important componentssoft skillsare often lacking. These skills represent a cluster of personal qualities, habits, attitudes, and social graces that make a person a good employee and...
The Everything Robert's Rules Book
All you need to organize and conduct a meeting
Language: English
Release Date: August 18, 2004
Get your meeting attendees to play by the rules!
Have you ever been to a meeting that dissolved into utter chaos? Or attended a meeting that seemed unfocused and unproductive?
Robert's Rules of Order have been the standard of parliamentary procedure for business and civic organizations...
The Working Model
Using the Language of Work to Implement Work
Language: English
Release Date: August 8, 2018
Langdon is a systems kind of guy who hates meetings, isn't fond of working, and can't stand work stupidity. As a worker sitting through tons of meetings that got little accomplished to improve work, he could have dropped out to become a guitar-playing hippie. Not his style though...instead he invented...
by Suzen Fromstein
Language: English
Release Date: September 15, 2013
Language: English
Release Date: September 15, 2013
WANT TO INFORM INFLUENCE AND ENTERTAIN LIKE A PRO?Simply Recognize The Seven Deadly Sins of Public SpeakingAnd Then Avoid Them
WANT TO INFORM INFLUENCE AND ENTERTAIN LIKE A PRO? summarizes Fromstein’s experience as an executive speechwriter, college professor, competitive Toastmaster and...
by Susan Friedmann
Language: English
Release Date: March 21, 2011
Language: English
Release Date: March 21, 2011
Expert advice on how to stage the perfect event every time
"A terrific resource of information for anyone in the event-planning business." --James Spellos, CMP, President, Meeting U.
Meeting & Event Planning For Dummies is a practical step-by-step guide to the strategies...
Client Encounters of the Technical Kind
How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field engineers
Language: English
Release Date: July 20, 2015
There’s a lot more to technical work … … than technology, as anyone in contact with clients will know—and most engineers, scientists and technicians have some sort of client to worry about. Experience shows that the relational and commercial aspects of customer-facing technical roles...
Become A Great Public Speaker
Tips & Guidelines For An Effective Public Speech
Language: English
Release Date: September 1, 2015
Public speaking is the number one fear of many people. Yet, it is the one thing that we cannot avoid in our academic, career and business pursuit. There comes a time when we will have to speak in public, no matter how reserved we may be. Public speaking is part and parcel of academic and career...