Business Communication category: 2495 books

In today’s tough economy, cutting prices and providing good service aren’t enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service (POS)—doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put...

How much money do you want to make? Do you need a steady second income? Do you want to have your own business, be your own boss, and make your own decisions? Are you ready to make a commitment to be successful—both financially and personally? The mail order business is the way to succeed...

Learn how to adopt ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with the demands of the customer of the future. Amazon has led the...

BEAT INCUMBENCY DISEASE, MAKE COMPETITORS IRRELEVANT & STAY NO. 1 WITH YOUR MOST IMPORTANT CONTRACTS AND CUSTOMERS. When you win business through a formal bid or tender, you will need to retain it that way too. But only about 50% of incumbent contract holders actually keep their contracts when it comes...

'If I was down to my last dollar, I’d spend it on public relations.' – Bill Gates PR techniques can be used by businesses of all sizes. In Ten Red-Hot Tips well-known PR guru Ellen Gunning reveals the top ten most important types of PR for small to medium-sized businesses. Ellen cuts through...

Now, this handy little volume is a condensation of the rules and the laws which every man, from the day laborer to the banker, should be familiar with.    We have not put in everything about business, for that would require a library, instead of a book that can be read in a short day, and be consulted for its special information at any time.

People are yet to understand the power that asking the RIGHT QUESTIONS can do for them in their lives and their businesses altogether.we have seen Doctors lose the lives of their clients because a wrong question was asked and at the same time, Doctors have also been able to diagnose a hidden sickness...

When person from one cultural background, meet, interact with, understand and deal with person from other cultural background. That is cross-cultural management. Wherever business takes you, learning the culture, etiquette and protocol of the host country is a key step to success.  In an increasingly...

The Digital Delusion: How to Overcome The Misguidance & Misinformation Online7 Simple Steps To Becoming The Online Leader In Your IndustryThe book addresses the fundamental question that we all ask:"How do I, as an online Entrepreneur, overcome the clutter of online information,...

• Would you like to build your business? • Would you like to be able to meet people when you are out and about? • Would you like to feel comfortable and confident when you need to attend an event where you don’t know anyone? Networking is an essential part of building wealth.” - Armstrong...

THE modern business man is the true heir of the old magicians. Every thing he touches seems to increase ten or a hundredfold in value and usefulness. All the old methods, old tools, old instruments have yielded to his transforming spell or else been discarded for new and more effective substitutes....

"Your Business Mind" has been created as a companion like guide to assist new entrepreneurs maintain strong emotional intelligence in the face of inevitable business challenges.Particular attention is drawn to circumstances causing the mind to waver along with hypotheses for an underlying cause of...

Young Anthony Wright is no ordinary kid in his neighborhood. At only ten-years-old, little Anthony has found himself three different jobs helping others out in his community. When he isn’t helping Mr. Johnson sweep his store and taking out the trash, he’s collecting bottles from his neighbors and...

The My Mentor series of professional development eBooks empower individuals to succeed in their workplace through targeted business knowledge and practical exercises. The Manage Business Document Design and Development eBook will guide and advise you on managing the design and development...