Business Communication category: 2495 books

There are a lot of books about presentation skills out there. Many of them focus on formal public speaking and emphasize style over substance. These books tell you how to breathe, articulate, project your voice, and make gorgeous gestures with your hands. Do you really think you could learn that from...

The Penguin Writers' Guides series provides authoritative, succinct and easy-to-follow guidance on specific aspects of written English. Whether you need to brush up your skills or get to grips with something for the first time, these invaluable Guides will help you find the best way to get your message...

An opportunity to update writing skills and excel in today’s e-writing environment. Packed with practical advice attuned to current business writing and presentation challenges, this book features special strategies to speed online research and guidelines for creating safe and savvy e-mail. Through...

It can be difficult for women to get ahead at work, particularly in male-dominated environments. However, there are ways to get an edge at work and great feedback is one of them. It may seem like a small element of business life, but knowing how to use feedback effectively can not only allay everyday...

When it comes to the service technician, we must understand that a service tech fixes a lot more than just broken equipment. He also fixes the relationship between the equipment and business and the customer. If they are just fixing the equipment, they are not doing a complete job when it comes to...

This edited collection, first published in 1989, stems from the second annual meeting of the British Academy of Management, held at Cardiff Business School in 1988. With the focus on important areas of change affecting management practice and theory – in markets, technology and organizational structure...

Are you looking for a great idea or some inspiration to start a new venture or to help you grow your existing business? This book contains 100 great business ideas, extracted from the world’s best companies.Ideas provide the fuel for individuals and companies to create value and success. Indeed...

Robert’s Rules of Order, Made Simple For well over a century-- from the hallowed halls of government to the executive boardrooms of Fortune 500 companies, to the meeting halls of labor unions--Roberts Rules of Order has been the how-to authority on applying organizational intelligence to...

The people on your businesses front lines, that is the people who interact and meet your customers every single day, need the skills required to not only properly interact with those customers but to assist them and make the right decisions and choices to provide a world class customer experience....

The definitive reference book with real-world solutions you won't find anywhere else The Big Book of Dashboards presents a comprehensive reference for those tasked with building or overseeing the development of business dashboards. Comprising dozens of examples that address different...

This is the eBook version of the printed book. This Element is an excerpt from The Truth About the New Rules of Business Writing (9780137153152) by Natalie Canavor and Claire Meirowitz. Available in print and digital formats.   How to get started with business blogging: practical tips, realistic applications,...

*A guide to concise, commanding communiquesMary Vinnedge, SUCCESS MagazineEmail subject lines vs. elevator pitchToday, learning to write a subject line that will get your recipient's attention can be more important than practicing a perfect elevator pitch. Just ask yourself: How often...

Book 6 of the Smart Skills series: practical guides to mastering vital business skills and techniques. Using proven strategies from business experts, these essential smart skills can empower anyone with the tools to get ahead. **Maximise your opportunities by mastering the art of persuasion ** The...

Thousands of new businesses are set up each year in Britain, it is a breeding ground for new companies and entrepreneurs - consider the drinks company Innocent, Yo! Sushi or The Iron Bed Company. This guide will help readers increase their chances of emulating these companies' success. •...