Business Communication category: 2495 books

Cover of Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

by Susan Benjamin
Language: English
Release Date: September 6, 2007

Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
Cover of The Compelling Communicator

The Compelling Communicator

Mastering the Art and Science of Exceptional Presentation Design

by Tim Pollard
Language: English
Release Date: December 9, 2016

You attend numerous presentations and meetings a year—filled with the typical dense and disorganized PowerPoint decks—and leave most of them thinking, “Well, that’s an hour of my life I’ll never get back.” But out of this sea of mediocrity, a rare few rise up, captivating you and driving...
Cover of Power Phone Scripts

Power Phone Scripts

500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales

by Mike Brooks
Language: English
Release Date: June 28, 2017

Start closing sales like top producers! Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with: “I wouldn’t be interested”? Has your heart taken a fast dive into...
Cover of Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People

Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

by Renee Evenson
Language: English
Release Date: October 15, 2013

The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead,...
Cover of Body Language at Work

Body Language at Work

Learn the Secret Meaning Behind Every Move

by Adams Media
Language: English
Release Date: November 1, 2011

Raised eyebrows, rubbing one’s chin, angled shoulders - what’s it all mean? Master the art of nonverbal communication and you’ll unlock these secrets and more. Body Language at Work is your quick course in interpreting office place body language. Now you’ll know just what your bosses and coworkers are thinking - without them having to say a word.
Cover of People Styles at Work...And Beyond
by Robert Bolton, Dorothy Grover Bolton
Language: English
Release Date: May 28, 2009

As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done. In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral...
Cover of Ten influencing skills
by Jan Bijker
Language: English
Release Date: August 13, 2012

A challenging book to improve your influencing skills. Manager, consultant, member of the Works Council: in any of these functions you want to exert maximum influence to reach your goals. There are quite some ways to do this. You can reason and give logical arguments, you can paint a picture about...
Cover of The Fine Art of Small Talk

The Fine Art of Small Talk

How to Start a Conversation, Keep It Going, Build Networking Skills--and Leave a Positive Impression!

by Debra Fine
Language: English
Release Date: October 1, 2005

Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk--in any situation. Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking...
Cover of The Power of Presence

The Power of Presence

Unlock Your Potential to Influence and Engage Others

by Kristi Hedges
Language: English
Release Date: January 10, 2017

When some people speak, everyone listens. When they need commitment to projects, others jump on board. They just seem to have that indescribable “presence”--a subtle magnetic field around them wherever they go that signals authority and authenticity and attracts disciples with ease. Wouldn’t...
Cover of Perfect Phrases for Managers and Supervisors, Second Edition
by Meryl Runion
Language: English
Release Date: August 20, 2010

The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization. Perfect Phrases for Managers and Supervisors, second edition,...
Cover of The Top Performer's Guide to Speeches and Presentations

The Top Performer's Guide to Speeches and Presentations

Mastering the Art of Engaging and Persuading Any Audience

by Tim Ursiny, PhD, Gary DeMoss
Language: English
Release Date: April 1, 2007

Speeches and presentations are a facet of almost everyone's career, from professional speakers to executives to teachers. Top performers just like you struggle every day to not only get their message across, but convince the audience to change their actions according to that message. The Top...
Cover of PUBLIC SPEAKING: The Art Of Public Speaking, How To Speak In Public & The Manual of Public Speaking

PUBLIC SPEAKING: The Art Of Public Speaking, How To Speak In Public & The Manual of Public Speaking

A Masterpiece On Enhancing Your Presentation And Communication Skills (Including Greatest Speeches and Eloquence Examples)

by Dale Carnegie, J. Berg Esenwein, Henry Dickson
Language: English
Release Date: January 6, 2016

This carefully crafted ebook: “PUBLIC SPEAKING: The Art Of Public Speaking, How To Speak In Public & The Manual of Public Speaking” is formatted for your eReader with a functional and detailed table of contents: The Art of Public Speaking - Acquiring Confidence Before An Audience & Methods...
Cover of Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On
by Craig Weber
Language: English
Release Date: April 19, 2013

What keeps a team performing at its peak even under the most difficult conditions? Conversational capacity: the ability to have open, balanced, nondefensive dialogue In a world of mounting complexity and rapid-fire change, it's more important than ever to build teams that work well when the...
Cover of Better Life: Powerful Tips on How to Thrive by Finding Your Focus on a Healthier, Wealthier, Loving, and Happier You
by Arun Thaploo
Language: English
Release Date: February 7, 2016

Are you intrigued by the fact that life sometimes throws you out of gear with a smack - and it always seems to happen suddenly, out of nowhere? Does this ring true whether or not everything has been working relatively well for you in the past as far as your professional and personal life is concerned?...
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