Business Communication category: 2495 books

Cover of Quiet Impact

Quiet Impact

How to be a successful Introvert

by Sylvia Loehken
Language: English
Release Date: June 27, 2014

Most literature on business, communication and success is focused on extroverts, who feel comfortable networking, talking and being the centre of attention. But at least 30% of the population are introverts, and they are now finding their voice. Quiet Impact - How to Be a Successful Introvert...
Cover of How to Ask the Smart Questions for Winning the Games of Career and Life
by Michael McGaulley
Language: English
Release Date: February 16, 2018

“You have to learn the rules of the game. And then you have to play better than anyone else.” — Albert Einstein Ever feel that you’re being moved as a pawn in the games others are playing around you? Ever get the sense that you’re not winning— maybe not even aware of — the subtle...
Cover of Listen Up or Lose Out

Listen Up or Lose Out

How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster

by Robert Bolton, Dorothy Grover Bolton
Language: English
Release Date: February 22, 2018

Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. But learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.In Listen...
Cover of 10 Make-or-Break Career Moments

10 Make-or-Break Career Moments

Navigate, Negotiate, and Communicate for Success

by Casey Hawley
Language: English
Release Date: May 4, 2010

Find the Right Words at the Right Time   There are key moments in the course of every career when the right words can make a life-changing, career-altering difference. If you are someone who thinks of the perfect thing to say only after the moment has passed, this savvy guide to smart communication...
Cover of Steal the Show

Steal the Show

From Speeches to Job Interviews to Deal-Closing Pitches, How to Guarantee a Standing Ovation for All the Performances in Your Life

by Michael Port
Language: English
Release Date: October 6, 2015

“An indispensable guide for introverts and extroverts alike.” — Inc. Magazine A Wall Street Journal, USA Today, and Publishers Weekly Bestseller Every interaction is a performance, and much of our success—professional and personal—hinges on being able to inspire an audience....
Cover of Lie Detecting 101

Lie Detecting 101

A Comprehensive Course in Spotting Lies and Detecting Deceit

by David Craig
Language: English
Release Date: January 6, 2015

Lying is a normal part of human communication and is sometimes necessary to protect someone’s feelings, but there are also malicious lies meant to deceive, cheat, and defraud. You can’t always rely on what comes out of someone’s mouth. It doesn’t take mind reading superpowers to be able to...
Cover of Get to the Point!: A Short and Snappy Guide
by Thejendra Sreenivas
Language: English
Release Date: August 4, 2012

Have you ever felt you have fallen under the toxic spell of modern business jargon? Are you bombarded by an endless stream of corporate mumbo-jumbo? Are you going bald scratching your head trying to understand complex reports filled with meaningless words like synergy, value add, leverage, paradigm,...
Cover of Whoever Tells the Best Story Wins

Whoever Tells the Best Story Wins

How to Use Your Own Stories to Communicate with Power and Impact

by Annette Simmons
Language: English
Release Date: May 9, 2007

Stories have tremendous power. They can persuade, promote empathy, and provoke action. Better than any other communication tool, stories explain who you are, what you want...and why it matters. In presentations, department meetings, over lunch-any place you make a case for new customers, more business,...
Cover of Draw to Win

Draw to Win

A Crash Course on How to Lead, Sell, and Innovate With Your Visual Mind

by Dan Roam
Language: English
Release Date: September 13, 2016

Get ready for the ultimate crash course in communicating and solving problems through simple pictures. Thirty-two thousand years ago, your many-times-great-grandparents Oog and Aag drew pictures on the wall of a cave. They had an innate need to communicate, but no written language. So they...
Cover of The Presenter's Toolbox

The Presenter's Toolbox

Time-saving tools to build better presentations

by Eric Bergman
Language: English
Release Date: February 4, 2016

This toolbox provides a series of models to help you develop clear, concise content for virtually any presentation challenge you'll face.  It will save you time. It will improve your effectiveness. And it is constructed on the assumption that the best approach to building any presentation...
Cover of Body Language

Body Language

How to Read Others, Detect Deceit, and Convey the Right Message

by James Borg
Language: English
Release Date: March 17, 2015

Body language is a vital part of everyday communication, but more often than not, we are unaware of the messages our bodies are sending to others. Body Language will teach you to become more aware of these issues. In seven lessons, you will not only learn to read others, but also learn to control...
Cover of Delivering Knock Your Socks Off Service
by Performance Research Associates
Language: English
Release Date: October 29, 2011

In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers...
Cover of Job Interview: The Ultimate Job Interview Guide, Learn How To Prepare For a Job Interview & Always Win a Job Interview
by Richard Carroll
Language: English
Release Date: June 9, 2015

This book contains proven steps and strategies on how to survive the dreaded job interview and land in your dream job. It will teach you how to dress appropriately for an interview. It will also educate you with the common questions asked during an interview and how you should answer. This book also...
Cover of Harness the Email Writing Process

Harness the Email Writing Process

How to Become a More Effective and Efficient Email Writer

by Paul Lima
Language: English
Release Date: March 28, 2014

Harness the Email Writing Process is a book written specifically for people who want to improve their email-writing skills and abilities. Thisw book is for you if you are looking to do any of the following: become a more effective email writer; become a more efficient email writer; make your points...
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