Etiquette category: 653 books
Working with Difficult People, Second Revised Edition
Handling the Ten Types of Problem People Without Losing Your Mind
Language: English
Release Date: December 6, 2016
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.
Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling...
Birthday Wishes, Sympathy Sentiments, Get Well Messages, Congratulations, Mother's and Father's Day Greetings
What Should I Write On This Card?
Language: English
Release Date: February 4, 2016
Do you freeze up every time a greeting card gets passed around the office? Everybody else seems to know exactly what to write, but your mind goes blank. What do you do?
**Consult this book! **
It contains more than 600 sentiments you can write in greeting cards for friends, family members...
by Multicultural Marketing and Management
Language: English
Release Date: February 21, 2014
Language: English
Release Date: February 21, 2014
China has already taken the place of Japan and become the No.1 outbound tourism market. According to World Travel Organization, there will be 100 million Chinese traveling abroad in 2020.
As a tourism and hospitality industry executive, do you want to gain more knowledge on how to welcome your...
One Market Under God
Extreme Capitalism, Market Populism, and the End of Economic Democracy
Language: English
Release Date: February 10, 2010
In a book that has been raising hackles far and wide, the social critic Thomas Frank skewers one of the most sacred cows of the go-go '90s: the idea that the new free-market economy is good for everyone.
Frank's target is "market populism"--the widely held belief that markets are...
by Barry Tomalin, Mike Nicks
Language: English
Release Date: May 30, 2010
Language: English
Release Date: May 30, 2010
This book provides a framework for understanding any culture in the world, offering strategies and tactics for getting people from different countries on your side, and detailing the knowledge you need to make the right impression and avoid giving offence.
Working with Difficult People
Revised and Expanded
Language: English
Release Date: March 1, 2002
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
We Count, We Matter
Voice, Choice and the Death of Distance
Language: English
Release Date: February 5, 2018
This book examines the meaning of Brexit, the election of Trump and the rising tide of populist revolt on the right amidst the collapse of the left. Exploring the reaction against the establishment or ‘the system’, the author contends that we are witnessing a new divide between those who wish...
Selfies, Sexts and Smartphones
A teenager’s online survival guide
Language: English
Release Date: October 1, 2017
As a teenager in today’s crazy online world, you may think you’ve got it all sussed out. But even you don’t know about all the legal pitfalls, hidden dangers and future implications of what you do, see and post online. Selfies, Sexts and Smartphones is the book every teenager (and their parents)...
by Ramit Gupta
Language: English
Release Date: February 26, 2016
Language: English
Release Date: February 26, 2016
Emotional Intelligence Is Your Ticket To Success
Take the first step towards mastering your social skills and turning your life around today!
The secret to success isn't always about technical skills. In fact, that plays a very small part in the grand scheme of things. I mean, if you think...
by Lynda Byron
Language: English
Release Date: March 1, 2011
Language: English
Release Date: March 1, 2011
Assertiveness is not what you are, but what you do. It’s about behaviours. It’s also about rights – not about always demanding your rights but being aware of them and getting what you’re entitled to without upsetting others - a difficult balance.
Cowboy Ethics
What It Takes to Win at Life
Language: English
Release Date: March 3, 2015
A new approach to business ethics is quietly taking hold in executive suites and corporate boardrooms across America. Frustrated by an epidemic of misbehavior at all employee levels, management teams are getting back to basics-back to the idea that personal character and individual responsibility...
How to Raise a Lady Revised and Expanded
A Civilized Guide to Helping Your Daughter Through Her Uncivilized Childhood
Language: English
Release Date: January 2, 2012
The day she was born, you dreamed of all that lay ahead. You envisioned a gracious young girl—the sort of daughter other parents admire—one who knows how to make charming conversation and when to hold her tongue. Polite and considerate, your daughter would know exactly how to behave, whether she...
Say Anything to Anyone, Anywhere
5 Keys To Successful Cross-Cultural Communication
Language: English
Release Date: March 5, 2013
The five steps to successful selling, negotiating, and managing multi-culturally
Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your...
Pirate Wisdom
Lessons in Navigating the High Seas of Your Organization
Language: English
Release Date: October 29, 2006
What th Pirates are saying Arrrrrrr, this be the chart to navigate treacherous waters, scoundrels, and find the treasure ye seek. BlueBeard
Avast me hardies, keep a keen weather eye to this tome. It be a cutlass, a compass, a battery o' cannon, and a fine code for chartin yer own course. ...