Etiquette category: 653 books
The Complete Idiot's Guide to Modern Manners Fast-Track
The Essential Advice You Need to Play Nice—and Deal with Those Who Don’t
Language: English
Release Date: December 31, 2012
Technology is changing society faster than anyone could have imagined even a few short years ago. People share intimate details to hundreds of acquaintances online, yet they are stumped when it comes to writing a simple thank-you note. They talk, text, and surf on their phones constantly but seem...
A Gentleman Pens a Note
A Concise, Contemporary Guide to Personal Correspondence
Language: English
Release Date: May 15, 2003
A gentleman knows the importance of effectively expressing, in three or four sentences, his thanks for a gift or for a job interview, conveying his sympathy, or saying he is sorry. A Gentleman Pens a Note takes away the fear and discomfort a man experiences when faced with the task of writing a note...
by John Bridges, Bryan Curtis
Language: English
Release Date: September 17, 2006
Language: English
Release Date: September 17, 2006
This handsome calendar showcases aphorisms for each day of the week from the successful selling GentleManners books. Inside, two dates per page with a three-day weekend page display the week's appointments. Monthly dividers are sturdy, tabbed, feature the full month on the front, and on the back, feature month-appropriate sidebars that will educate readers.
A Gentleman Raises His Glass
A Concise, Contemporary Guide to the Noble Tradition of the Toast
Language: English
Release Date: May 15, 2003
A Gentleman Raises His Glass teaches how to prepare a toast for virtually any occasion - be it a wedding, a celebratory dinner, or any social celebration where a tribute would be welcome. It is a book that is concise, affordable, and attractively packaged.
A Gentleman Raises His Glass also...
Doing Business by the Good Book
52 Lessons on Success Straight from the Bible
Language: English
Release Date: April 24, 2012
An indispensable volume that shows how to succeed in business by using the Bible and its lessons as a source of inspiration and guidance n 1990, David L. Steward founded his company, Worldwide Technology, Inc., on a shoestring budget and borrowed money, well aware of the high-risk nature of the venture...
by The Customer Service Training Institute
Language: English
Release Date: January 3, 2015
Language: English
Release Date: January 3, 2015
Like like no two snowflakes are alike, no two customers are alike either. Granted we all share some similarities but we are also much different from each other in other ways as well. Because of this, we cannot have the same approach or response to every customer. When we try to use a "cookie...
by William J. Ryan
Language: English
Release Date: March 23, 2018
Language: English
Release Date: March 23, 2018
A good teaching aid for anyone thinking of getting into the car business with a dictionary of terms and slang used. The events within this book are based on true stories mixed with fictional characters. If you are easily offended do not buy this book, because every gender, race, color, and religion will be attacked. THERE IS NO PLACE TO HIDE IN THE CAR BUSINESS!
by Renee Evenson
Language: English
Release Date: December 14, 2017
Language: English
Release Date: December 14, 2017
If their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such as “uninformed,” “rude,” “hot-tempered,” “uncaring”? For your customer, nothing else represents your business...
Executive Ethics
Ethical Dilemmas and Challenges for the CSuite
Language: English
Release Date: May 1, 2008
Foreword by Dennis W. Bakke, best selling author of "Joy at Work". Afterword by C. William Pollard, best selling author of "The Soul of the Firm." Scott Quatro and Ronald Sims have put together an impressive group of experts that delve into the essential elements of Csuite leadership; especially, ethicsdriven...
Miss Manners' Guide to Domestic Tranquility
The Authoritative Manual for Every Civilized Household, However Harried
Language: English
Release Date: August 10, 2011
America's leading civility expert knocks household discourteousness off its foundations.
As the rudeness rampant in America's streets sends its citizens fleeing inside to bolt the doors and draw the shades, they are finding what was once the relative safety of the hearth threatened by an unwelcome...
The Civility Solution
What to Do When People Are Rude
Language: English
Release Date: April 1, 2010
The acclaimed author of The Choosing Civility returns to the subject of common decency and thoughtful behavior.
Many of us find ourselves confronted with rudeness every day and don't know how to respond. From the intrusive cell-phone user who holds loud conversations in public to the hostile...
by Shelly Hagen, David Givens
Language: English
Release Date: April 1, 2012
Language: English
Release Date: April 1, 2012
These are handy, accessible books that provide literally all the information you need to know to gain a new hobby or understand a difficult topic. It's believed that over 50 per cent of human communication is lost without body language. However, this book is your ticket to understanding people, whether...
The Schmuck in My Office
How to Deal Effectively with Difficult People at Work
Language: English
Release Date: April 4, 2017
"This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results." - Publishers Weekly
Everyone has a “schmuck” in their office---a difficult,...
The Forgetful Gentleman
A Daily Devotional Guide for the Modern Man
Language: English
Release Date: May 7, 2013
The modern man has good intentions—all he lacks are the tools to turn them into gentlemanly action. This illustrated reference guide instructs and informs readers on the subtle art of being a contemporary gentleman by incorporating both traditional and modern practices, bringing the classic idea...