Etiquette category: 653 books

In today’s fast-paced, computer-based world, it’s more important than ever to communicate efficiently—and effectively. This comprehensive guide addresses common correspondence dilemmas and includes over 260 model messages to help you master all forms of written communication—personal or business,...

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at...

Robert's Rules of Order is the most commonly adopted parliamentary authority in the United States. The problem is it can be difficult to understand. BookCaps makes it simple with this version of the book, which explains each article in a way that makes sense to anyone.The 1915 version...

Every office has one - a Go-Getter Girl - someone who seems to just know certain stuff about how to get the plum jobs/lifestyle she wants and damn, always looks great while she's at it. Magic? No, it's about strategizing--and The Go-Getter Girl's Guide shows you how. Born out of interviews...

". . . the most comprehensive guide I have ever read for solving any conceivable trying scenario!" --Julie Jansen, bestselling author of You Want Me to Work with Who? and I Don't Know What I Want, but I Know It's Not This You can't stop office madness, but you can stop the madness...

International Business Language (IBL) Code is a premier guide for executives, businesspeople, politicians, celebrities, diplomats, and more seeking to brand a personal image across the globe.Let yourself be understood and appreciated with the help of the IBL Code.

Call Center Agents are a critical part of many companies operations and customer service departments. But agent rarelyget the training they need to understand how call centers work and what their purpose is. They also don't understand what is expected of them and how their performance will...

In "Secrets To Stress-Free Selling", Author Derek Strickland helps the reader to shake off counter-productive sales methods of a by-gone generation, and rise to new levels of success as a Trusted Advisor.

In The Battle to Do Good, former McDonald's executive Bob Langert takes readers on a behind-the-scenes eye witness account of the mega brand's battle to address numerous societal hot-button issues, such as packaging, waste, recycling, obesity, deforestation, and animal welfare. From the late 80s,...

Now in an updated second edition Seven years after the publication of the first edition, Spain is still different, but it is changing, too - modernizing rapidly and participating as an active member of the European Union. While thoroughly updating her original work, Helen Wattley-Ames...

Warren BuffettRemarkable Advice from Warren Buffet to Manage Your Work and Take Control Over Your Life  Warren Buffett: Remarkable Advice is a one-of-a-kind collection of pearls of wisdom and advice from one of the world’s most wealthy men.  His success is largely driven by his exceptional...

From the authors of Elements of Mentoring, this handy guide pulls the existing research on the delicate balance of professional ethics into one concise source. Johnson and Ridley explore seventy-five of the most important and pithy truths for supervisors in all fields, including questions of...

Have you ever wondered what life would be like as a drug dealer? Super Don YAY-yo will take on an epic adventure into the daily world of a succe$$ful drug dealer. He will be your guide, like no other, to realize this lavish lifestyle. This book will explain to you what it feels like when, “The World...