A Balanced Approach to Restaurant Management

Business & Finance, Industries & Professions, Hospitality, Tourism & Travel, Industries, Management & Leadership, Management
Cover of the book A Balanced Approach to Restaurant Management by Peter Caldon, iUniverse
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Peter Caldon ISBN: 9781532027154
Publisher: iUniverse Publication: December 11, 2017
Imprint: iUniverse Language: English
Author: Peter Caldon
ISBN: 9781532027154
Publisher: iUniverse
Publication: December 11, 2017
Imprint: iUniverse
Language: English

Restaurant failure rates have remained steady; they are in the 30 percent range in the early stages of business and slightly higher in the later years. In A Balanced Approach to Restaurant Management, author Peter Caldon shares his experience and knowledge in food service to help restaurant owners and managers improve their business sustainability in the long term. Whether you plan to run a food cart, a lemonade stand, or a full-service restaurant, Caldon offers a wide range of advice. He teaches those in the food-service industry to do the following: Think before you act, and reflect instead of react. Assess the effectiveness of a food-service system. Implement a service blueprint to improve your businesss service-delivery processes and increase profits. Understand key concepts, such as communicating instead of complaining, when it comes to employee behavior. Provide continuous training to change behavior that isnt working. Analyzed from the four perspectives of customer impressions, internal solutions, financial outlook, learning and innovation, A Balanced Approach to Restaurant Management provides a new way to look at performance measurements in all aspects of the customer experience. It enables restaurants to set standards that cover their entire footprint.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Restaurant failure rates have remained steady; they are in the 30 percent range in the early stages of business and slightly higher in the later years. In A Balanced Approach to Restaurant Management, author Peter Caldon shares his experience and knowledge in food service to help restaurant owners and managers improve their business sustainability in the long term. Whether you plan to run a food cart, a lemonade stand, or a full-service restaurant, Caldon offers a wide range of advice. He teaches those in the food-service industry to do the following: Think before you act, and reflect instead of react. Assess the effectiveness of a food-service system. Implement a service blueprint to improve your businesss service-delivery processes and increase profits. Understand key concepts, such as communicating instead of complaining, when it comes to employee behavior. Provide continuous training to change behavior that isnt working. Analyzed from the four perspectives of customer impressions, internal solutions, financial outlook, learning and innovation, A Balanced Approach to Restaurant Management provides a new way to look at performance measurements in all aspects of the customer experience. It enables restaurants to set standards that cover their entire footprint.

More books from iUniverse

Cover of the book Ramona's Poems by Peter Caldon
Cover of the book Unexpected by Peter Caldon
Cover of the book Legal Minds by Peter Caldon
Cover of the book The Alchemy of Words by Peter Caldon
Cover of the book Boy at Sea by Peter Caldon
Cover of the book The Shaman and the Stranger by Peter Caldon
Cover of the book Eighty Days and Eighty Nights by Peter Caldon
Cover of the book The Woman Who Ate Chinatown by Peter Caldon
Cover of the book Crackheads Need Love Too by Peter Caldon
Cover of the book Things Don’T Add Up by Peter Caldon
Cover of the book Hollow Daze by Peter Caldon
Cover of the book No Eta by Peter Caldon
Cover of the book A Revolution in Health Part 2 by Peter Caldon
Cover of the book Alien Connection by Peter Caldon
Cover of the book One Incredible Endurance by Peter Caldon
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy