饭店人力资源开发与管理(第二版)

Business & Finance, Industries & Professions, Hospitality, Tourism & Travel
Cover of the book 饭店人力资源开发与管理(第二版) by 王伟, 崧博出版事業有限公司
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Author: 王伟 ISBN: 3467563713776
Publisher: 崧博出版事業有限公司 Publication: January 1, 2009
Imprint: 旅游教育出版社 Language: Chinese
Author: 王伟
ISBN: 3467563713776
Publisher: 崧博出版事業有限公司
Publication: January 1, 2009
Imprint: 旅游教育出版社
Language: Chinese
本书(第2版)更加关注文化建设。饭店企业,“人止”之业——人稳业“企”,人走业“止”,人永远是第一位的,所以,人力资源开发与管理关键在于各级经理能否“用心待人”,故其成败首先不在“技术”而在“心术”。于“心术”,应“以人为本”,做好员工激励、培训、发展、经理团队、饭店文化建设服务;于“技术”,应“以事为本”,应用好人力评估、计划、招聘、选拔、员工生态调整、经营环境创造等工具,两者相辅相成即“管理”——用心管事理人,由“做事”到“作市”乃至“作势”。
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
本书(第2版)更加关注文化建设。饭店企业,“人止”之业——人稳业“企”,人走业“止”,人永远是第一位的,所以,人力资源开发与管理关键在于各级经理能否“用心待人”,故其成败首先不在“技术”而在“心术”。于“心术”,应“以人为本”,做好员工激励、培训、发展、经理团队、饭店文化建设服务;于“技术”,应“以事为本”,应用好人力评估、计划、招聘、选拔、员工生态调整、经营环境创造等工具,两者相辅相成即“管理”——用心管事理人,由“做事”到“作市”乃至“作势”。

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