Utter Confidence: How what you say and do influences your effectiveness in business

Business & Finance, Business Reference, Business Communication, Human Resources & Personnel Management
Cover of the book Utter Confidence: How what you say and do influences your effectiveness in business by Ally Yates, Panoma Press
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Author: Ally Yates ISBN: 9781784522841
Publisher: Panoma Press Publication: February 28, 2017
Imprint: Panoma Press Language: English
Author: Ally Yates
ISBN: 9781784522841
Publisher: Panoma Press
Publication: February 28, 2017
Imprint: Panoma Press
Language: English

Do you ever feel frustrated, anxious or ineffective when communicating with others at work?

Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis, (the study of what we say and how we say it), Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative, easy-to-read style the concepts are clearly explained and supported by illuminating examples and clever, practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Do you ever feel frustrated, anxious or ineffective when communicating with others at work?

Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis, (the study of what we say and how we say it), Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative, easy-to-read style the concepts are clearly explained and supported by illuminating examples and clever, practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes.

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