The Reputation Book

Supercharge Your Reputation and Boost Your Sales and Referrals

Business & Finance, Marketing & Sales, Sales & Selling
Cover of the book The Reputation Book by Guy Arnold, Russell Wood, LID Publishing
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Author: Guy Arnold, Russell Wood ISBN: 1230002729572
Publisher: LID Publishing Publication: October 23, 2018
Imprint: Language: English
Author: Guy Arnold, Russell Wood
ISBN: 1230002729572
Publisher: LID Publishing
Publication: October 23, 2018
Imprint:
Language: English

We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense!

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense!

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