The Complete Idiot's Guide to Great Customer Service

Business & Finance, Marketing & Sales, Customer Service, Consumer Behaviour, Human Resources & Personnel Management, Training
Cover of the book The Complete Idiot's Guide to Great Customer Service by Ron Karr, DK Publishing
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Author: Ron Karr ISBN: 9781101198537
Publisher: DK Publishing Publication: January 13, 2003
Imprint: Alpha Language: English
Author: Ron Karr
ISBN: 9781101198537
Publisher: DK Publishing
Publication: January 13, 2003
Imprint: Alpha
Language: English

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost.

It's time to make great customer service an indispensable part of your daily operation!

The Complete Idiot's Guide to Great Customer Service teaches you how to create the "Service Difference"--service that genuinely pleases your customers and sets your organization apart from the pack.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost.

It's time to make great customer service an indispensable part of your daily operation!

The Complete Idiot's Guide to Great Customer Service teaches you how to create the "Service Difference"--service that genuinely pleases your customers and sets your organization apart from the pack.

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