South Africa’s BPO Service Advantage
Becoming Strategic in the Global Marketplace
Business & Finance, Management & Leadership, Production & Operations Management, Management
| Author: | Leslie P. Willcocks, Mary C. Lacity, A. Craig | ISBN: | 9781137474056 |
| Publisher: | Palgrave Macmillan UK | Publication: | January 12, 2016 |
| Imprint: | Palgrave Macmillan | Language: | English |
| Author: | Leslie P. Willcocks, Mary C. Lacity, A. Craig |
| ISBN: | 9781137474056 |
| Publisher: | Palgrave Macmillan UK |
| Publication: | January 12, 2016 |
| Imprint: | Palgrave Macmillan |
| Language: | English |
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
