From Conflict to Creative Collaboration

A detailed user’s guide for organizational consultants, facilitators, and mediators. As group facilitators, we can use methods like Open Space Technology, Future Search, and World Café to reliably evoke “group magic” when working with larger groups. Yet how can we tap into the generative power of self-organization when working with smaller groups especially ones facing complex and conflict-laden issues? In From Conflict to Creative Collaboration: A User's Guide to Dynamic Facilitation, collaboration consultant Rosa Zubizarreta describes a ground-breaking facilitation method for transforming unproductive group friction into effective teamwork and innovation. Dynamic Facilitation's agile approach draws task groups into a co-creative “flow zone” where participants create practical and innovative solutions while building trust, empathy, and authentic community.