Customer Experiences With Soul: A New Era In Design

Business & Finance
Cover of the book Customer Experiences With Soul: A New Era In Design by Simon Robinson, Maria Moraes Robinson, Holonomics Publishing
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Author: Simon Robinson, Maria Moraes Robinson ISBN: 9780995715813
Publisher: Holonomics Publishing Publication: June 26, 2017
Imprint: Holonomics Publishing Language: English
Author: Simon Robinson, Maria Moraes Robinson
ISBN: 9780995715813
Publisher: Holonomics Publishing
Publication: June 26, 2017
Imprint: Holonomics Publishing
Language: English

This pioneering book explains how a whole organisation can come together to evolve an entirely new way of being in the world. It introduces the Holonomic Circle, a new tool which provides a holistic framework for designers, corporate executives, creative leaders and those starting a new business or initiative to explore the principles underlying the dynamics of soulful customer experiences. The insights from the authors will help you take a radically new approach to customer experience design; fully integrate purpose, goals and strategy with customer experience; implement human values across the whole organisation; and develop long-term and more meaningful relationships with your customers. Customer Experiences with Soul: A New Era in Design provides the guidance needed for developing, structuring and implementing customer experiences with soul, helping you to build and grow authentic businesses and organisations which honour what it is to be human in our world.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This pioneering book explains how a whole organisation can come together to evolve an entirely new way of being in the world. It introduces the Holonomic Circle, a new tool which provides a holistic framework for designers, corporate executives, creative leaders and those starting a new business or initiative to explore the principles underlying the dynamics of soulful customer experiences. The insights from the authors will help you take a radically new approach to customer experience design; fully integrate purpose, goals and strategy with customer experience; implement human values across the whole organisation; and develop long-term and more meaningful relationships with your customers. Customer Experiences with Soul: A New Era in Design provides the guidance needed for developing, structuring and implementing customer experiences with soul, helping you to build and grow authentic businesses and organisations which honour what it is to be human in our world.

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