Customer Care Do's and Don'ts...Stories that Engage the Heart.. Volume 2

Customer Care Series, #2

Business & Finance, Business Reference, Business Etiquette, Marketing & Sales, Customer Service, Business Ethics
Cover of the book Customer Care Do's and Don'ts...Stories that Engage the Heart.. Volume 2 by Joyce M C Nyabongo, Joyce M C Nyabongo
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Author: Joyce M C Nyabongo ISBN: 9781540156136
Publisher: Joyce M C Nyabongo Publication: December 9, 2016
Imprint: Language: English
Author: Joyce M C Nyabongo
ISBN: 9781540156136
Publisher: Joyce M C Nyabongo
Publication: December 9, 2016
Imprint:
Language: English

Excellent customer relationships are the back-bone of any business.  That notwithstanding, many well-meaning professionals end up irritating customers, and ruining an otherwise potential service experience. Therefore it is imperative that employees acquire tips for improving services.  On that background, this book features fictitious stories designed to pass the message of ‘excellent customer care’ in an enjoyable and easily comprehensive manner to readers.

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Excellent customer relationships are the back-bone of any business.  That notwithstanding, many well-meaning professionals end up irritating customers, and ruining an otherwise potential service experience. Therefore it is imperative that employees acquire tips for improving services.  On that background, this book features fictitious stories designed to pass the message of ‘excellent customer care’ in an enjoyable and easily comprehensive manner to readers.

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