Creating The Amazing Dental Visit: Every Patient, Every Visit
Nonfiction, Health & Well Being, Health, Ailments & Diseases, Oral Health, Business & Finance, Marketing & Sales, Customer Service
| Author: | Dental Practice Resource Group | ISBN: | 9781370763245 |
| Publisher: | Mitchel Schwindt, M.D. | Publication: | January 11, 2017 |
| Imprint: | Smashwords Edition | Language: | English |
| Author: | Dental Practice Resource Group |
| ISBN: | 9781370763245 |
| Publisher: | Mitchel Schwindt, M.D. |
| Publication: | January 11, 2017 |
| Imprint: | Smashwords Edition |
| Language: | English |
Dentistry is challenging and patients demand a lot from you and your practice. Word of mouth is the most powerful marketing tool around. What if your team had a toolbox full of strategies, techniques, and tactics to transform your practice into a patient-focused office making you the must-see dentist in your market?
This book is packed full of easy to deploy information that will ensure an amazing patient experience.
This is available for a limited time on pre-order. After that the price will increase to full retail. If you are ready to step forward and lead your practice to a new level, click on the order button and be the first to get access.
Customer Service in your Dental Office is not about job titles; it must be culture.
When it comes to delivering exceptional patient care, there isn’t just one person in your office that makes the experience great. Everyone in your office needs to be part of the effort. It is a team sport.
The ideas shared in this book are so simple that you can often discover that your practice is already doing a few of these tactics already.
Consistency and congruency are key, and with some training and effort, your team will regularly go above and beyond to make your patients happy. Happy patients are loyal patients and brand advocates. Nothing grows your practice faster than positive word of mouth.
Here are a few ideas shared in this book:
-Listen - It sounds simple, but you must hear what your patients are saying and look for subtle clues about to interpret correctly.
-Ask one more question - Dig in and find that extra piece of information that lets your patient know you care and understand their needs.
-Talk It Out - Adopting an open-ended communication style fosters the flow of ideas and helps patients understand and accept their treatment plan.
These are just a few of the strategies and tactics covered in this book. If you are ready to step up your game, take advantage of each chapter and embrace a culture that delivers an amazing dental experience, every time, for every patient.
Dentistry is challenging and patients demand a lot from you and your practice. Word of mouth is the most powerful marketing tool around. What if your team had a toolbox full of strategies, techniques, and tactics to transform your practice into a patient-focused office making you the must-see dentist in your market?
This book is packed full of easy to deploy information that will ensure an amazing patient experience.
This is available for a limited time on pre-order. After that the price will increase to full retail. If you are ready to step forward and lead your practice to a new level, click on the order button and be the first to get access.
Customer Service in your Dental Office is not about job titles; it must be culture.
When it comes to delivering exceptional patient care, there isn’t just one person in your office that makes the experience great. Everyone in your office needs to be part of the effort. It is a team sport.
The ideas shared in this book are so simple that you can often discover that your practice is already doing a few of these tactics already.
Consistency and congruency are key, and with some training and effort, your team will regularly go above and beyond to make your patients happy. Happy patients are loyal patients and brand advocates. Nothing grows your practice faster than positive word of mouth.
Here are a few ideas shared in this book:
-Listen - It sounds simple, but you must hear what your patients are saying and look for subtle clues about to interpret correctly.
-Ask one more question - Dig in and find that extra piece of information that lets your patient know you care and understand their needs.
-Talk It Out - Adopting an open-ended communication style fosters the flow of ideas and helps patients understand and accept their treatment plan.
These are just a few of the strategies and tactics covered in this book. If you are ready to step up your game, take advantage of each chapter and embrace a culture that delivers an amazing dental experience, every time, for every patient.
