Prentice Hall Press imprint: 83 books
How to Say it: Creating Complete Customer Satisfaction
Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service
Language: English
Release Date: March 5, 2013
A guide to effectively communicating with customers to create lasting—and repeat—business relationships.
This book provides practical, results-oriented guidance for effective communication with customers through sample words, phrases, scripts, and strategies applied to real-world examples.
Unlike...
New Rules @ Work
79 Etiquette Tips, Tools, and Techniques to Get Ahead and Stay Ahead
Language: English
Release Date: September 5, 2006
For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes:
"Blunder Busters" - proven strategies...
How to Say It: Grantwriting
Write Proposals That Grantmakers Want to Fund
Language: English
Release Date: October 6, 2009
A guide to writing grant proposals tailored specifically to a donor?s interests, complete with step-by-step instructions and samples of winning proposals.
In grant- seeking, words can go where the applicant can?t?the foundation boardroom, the corporation?s headquarters?so it?s important to...
by Cornelius Luca
Language: English
Release Date: August 7, 2007
Language: English
Release Date: August 7, 2007
Completely updated third edition-insights into the lucrative foreign exchange markets for both beginner and expert traders.
A renowned authority on international investing brings the complex machinations of the foreign currency markets vibrantly to life. Cornelius Luca clearly and concisely...
Real Estate Investments and How to Make Them (Fourth Edition)
The Only Guide You'll Ever Need to the Best Wealth-Building Opportunities
Language: English
Release Date: May 1, 2007
The definitive guide to maximizing earnings in one of the nation's most lucrative fields.
This revised and updated edition of the classic guide demonstrates how anyone can enter the world of real estate-even with little or no money to start. From finding and analyzing investment property through...
Working with Difficult People
Revised and Expanded
Language: English
Release Date: March 1, 2002
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
Speak and Grow Rich
Revised and Updated
Language: English
Release Date: July 1, 2002
The "bible" of the professional speaking industry, including ideas on how to pick strong topics for speeches, guidelines for setting fees, how to book oneself, and more. Sample worksheets and agreements to customize are also included.
by Roger Connors, Tom Smith
Language: English
Release Date: July 1, 2002
Language: English
Release Date: July 1, 2002
Connors and Smith explore the direct link between a company's culture and the results it produces, providing a program to transform entrenched patterns into potent new ways of being and doing. Getting to the core of why people work as they do is a dynamic process demanding that leaders take control...
How To Say It for First-Time Managers
Winning Words and Strategies for Earning Your Team's Confidence
Language: English
Release Date: April 6, 2010
An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.
From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything...
Secrets of the I Ching
Get What You Want in Every Situation Using the Classic Book of Changes
Language: English
Release Date: December 1, 1999
The classic guide to tapping the practical benefits of an age-old book of wisdom--revised to captivate today's spiritual seekersBased on the revered Chinese philosophy with a 5,000-year-old tradition, the I Ching, or Book of Changes, is rich in revelations. An eminent expert on the powers of the subconscious,...
The Miracle of Mind Dynamics
Use Your Subconscious Mind to Obtain Complete Control Over Your Destiny
Language: English
Release Date: March 1, 1972
Here, at last, is a simple yet powerful way to place your subconscious mind in direct contact with the Universal Mind - the all-seeing, all-knowing, all-powerful collective subconscious of the human race! Through the centuries this Mind has been called many things: God, Nature, the Infinite Intelligence...
The Investor's Guidebook to Fixed Income Investments
Bond Markets--A Handbook for Issuers and Investors
Language: English
Release Date: December 3, 2013
A concise, yet comprehensive, guidebook that addresses the practical aspects of investing in fixed income investments
The Investor’s Guidebook series presents investment vehicles and strategies from both the issuers’ and the investors’ perspectives. Starting with basic concepts and then...
The Investor's Guidebook to Alternative Investments
The Role of Alternative Investments in Portfolio Design
Language: English
Release Date: October 1, 2013
A concise, yet comprehensive, guidebook that addresses the practical aspects of investing in fixed income investments.
The Investor’s Guidebook series presents investment vehicles and strategies from both the issuers’ and the investors’ perspectives. Starting with basic concepts and then...
The Investor's Guidebook to Derivatives
Demystifying Derivatives and Their Applications
Language: English
Release Date: September 3, 2013
A concise yet comprehensive guidebook that addresses the practical aspects of investing in derivatives.
Written for the professional market but accessible enough for individual investors, The Investor’s Guidebook to Derivatives includes all the information needed to succeed in today’s complex...