How to Create Winning, Customized Library Service
by
Kathy L. Middleton
Language: English
Release Date: November 21, 2016
When it comes to delivering the quality, personalized service your patrons expect, the staff is the most important resource in the library. It only follows then, that by empowering staff, breaking and fixing rules, cultivating creativity, and focusing on results, your library can meet and exceed patron...