Harvard Business Review imprint: 574 books
Uncommon Service
How to Win by Putting Customers at the Core of Your Business
Language: English
Release Date: January 17, 2012
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship.
In Uncommon...
by Heidi Grant Halvorson
Language: English
Release Date: March 24, 2015
Language: English
Release Date: March 24, 2015
Have you ever felt you’re not getting through to the person you’re talking to, or not coming across the way you intend? You’re not alone.
That’s the bad news. But there is something we can do about it. Heidi Grant Halvorson, social psychologist and bestselling author, explains why we’re...
The First Mile
A Launch Manual for Getting Great Ideas into the Market
Language: English
Release Date: April 1, 2014
You have a great idea, now what?
That first mile-where an innovation moves from an idea on paper to the market-is often plagued by failure. In fact, less than one percent of ideas launched by big companies end up having real impact. The ideas aren’t the problem. It’s the process.
The...
by Joshua Gans
Language: English
Release Date: October 2, 2012
Language: English
Release Date: October 2, 2012
Stewart Brand famously declared, Information wants to be free.” Except he didn’t (not really). And it doesn’t.
Information is much more complicated than that. What information really wants-what makes it more valuable, useful, and immediate, Joshua Gans argues-is to be shared.
Using...
The New CIO Leader
Setting the Agenda and Delivering Results
Language: English
Release Date: December 1, 2004
Two converging factors--the ubiquitous presence of technology in organizations and the recent technology downturn--have brought chief information officers (CIOs) to a critical breaking point. They can seize the moment to leverage their expertise into a larger and more strategic role than ever before,...
Global Dexterity
How to Adapt Your Behavior Across Cultures without Losing Yourself in the Process
Language: English
Release Date: February 19, 2013
I wrote this book because I believe that there is a serious gap in what has been written and communicated about cross-cultural management and what people actually struggle with on the ground.”-From the Introduction
What does it mean to be a global worker and a true citizen of the world”...
Billions of Entrepreneurs
How China and India Are Reshaping Their Futures-and Yours
Language: English
Release Date: February 1, 2008
China and India are home to one-third of the world's population. And they're undergoing social and economic revolutions that are capturing the best minds--and money--of Western business. In Billions of Entrepreneurs, Tarun Khanna examines the entrepreneurial forces driving China's and India's trajectories...
Breaking Bad Habits
Defy Industry Norms and Reinvigorate Your Business
Language: English
Release Date: October 24, 2017
An in-depth look at how certain best practices can have unintended and negative effects on businesses, and how to avoid them.
Based on rigorous research, most of it the author’s own.
Great stories (from the world of management and beyond).
Freek is an entertaining storyteller.
Even though the...
The Success Equation
Untangling Skill and Luck in Business, Sports, and Investing
Language: English
Release Date: October 16, 2012
Much of what we experience in life results from a combination of skill and luck.” - From the Introduction
The trick, of course, is figuring out just how many of our successes (and failures) can be attributed to each-and how we can learn to tell the difference ahead of time.
In most...
The Origin of Wealth
The Radical Remaking of Economics and What it Means for Business and Society
Language: English
Release Date: September 14, 2007
Over 6.4 billion people participate in a $36.5 trillion global economy, designed and overseen by no one. How did this marvel of self-organized complexity evolve? How is wealth created within this system? And how can wealth be increased for the benefit of individuals, businesses, and society? In The...
Oracles
How Prediction Markets Turn Employees into Visionaries
Language: English
Release Date: May 22, 2012
Why Prediction Markets Are Good for Business
From selecting the lead actress in a Broadway musical, to predicting a crucial delay in the delivery of Boeing’s 787 Dreamliner months before the CEO knew about it, to accurately forecasting US presidential elections-prediction markets have realized...
The CIO Edge
Seven Leadership Skills You Need to Drive Results
Language: English
Release Date: November 11, 2010
Great CIOs consistently exceed key stakeholders' expectations and maximize the business value delivered through their company's technology. What's their secret?
Sure, IT professionals need technological smarts, plus an understanding of their company's goals and the competitive landscape. But...
Reinventing Project Management
The Diamond Approach To Successful Growth And Innovation
Language: English
Release Date: July 14, 2007
Projects are the engines that drive innovation from idea to commercialization. In fact, the number of projects in most organizations today is expanding while operations is shrinking. Yet, since many companies still focus on operational excellence and efficiency, most projects fail-largely because...
Leveraging the New Infrastructure
How Market Leaders Capitalize on Information Technology
Language: English
Release Date: May 19, 1998
Imagine thinking about your company's information technology in the same way that you think about its investment portfolio: as a bundle of assets that-when managed right-will generate revenues and savings. Here's just such a framework for leveraging IT (technology, networks, data, and software)-one...