Theodore Kinni: 3 books
Achieve Sales Excellence
The 7 Customer Rules for Becoming the New Sales Professional
Language: English
Release Date: November 29, 2006
A Simon & Schuster eBook. Simon & Schuster has a great book for every reader.
Be Our Guest: Revised and Updated Edition
Perfecting the Art of Customer Service
Language: English
Release Date: December 16, 2011
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
1,001 Ways to Keep Customers Coming Back
WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line
Language: English
Release Date: July 20, 2011
Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty
Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how...