1,001 Ways to Keep Customers Coming Back

WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line

Business & Finance, Marketing & Sales, Multilevel, Customer Service, Management & Leadership, Management
Cover of the book 1,001 Ways to Keep Customers Coming Back by Donna Greiner, Theodore B. Kinni, The Crown Publishing Group
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Donna Greiner, Theodore B. Kinni ISBN: 9780307553959
Publisher: The Crown Publishing Group Publication: July 20, 2011
Imprint: Crown Business Language: English
Author: Donna Greiner, Theodore B. Kinni
ISBN: 9780307553959
Publisher: The Crown Publishing Group
Publication: July 20, 2011
Imprint: Crown Business
Language: English

Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty
Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to:
·Creating products/services tailored to your customers' needs
·Recognizing and rewarding your most profitable trophy customers
·Using three kinds of guarantees to build customer trust
·Turning first-time customers into frequent buyers
·And much more!

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty
Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to:
·Creating products/services tailored to your customers' needs
·Recognizing and rewarding your most profitable trophy customers
·Using three kinds of guarantees to build customer trust
·Turning first-time customers into frequent buyers
·And much more!

More books from The Crown Publishing Group

Cover of the book Miss Brenda and the Loveladies by Donna Greiner, Theodore B. Kinni
Cover of the book Mastering Sadhana by Donna Greiner, Theodore B. Kinni
Cover of the book How to Get Your Husband to Listen to You by Donna Greiner, Theodore B. Kinni
Cover of the book The Ken Commandments by Donna Greiner, Theodore B. Kinni
Cover of the book The Bride Wore Blue by Donna Greiner, Theodore B. Kinni
Cover of the book Light Through the Crack by Donna Greiner, Theodore B. Kinni
Cover of the book It's All Politics by Donna Greiner, Theodore B. Kinni
Cover of the book Wrestling with God by Donna Greiner, Theodore B. Kinni
Cover of the book 99 Ways to Increase Your Income by Donna Greiner, Theodore B. Kinni
Cover of the book Getting Organized in the Google Era by Donna Greiner, Theodore B. Kinni
Cover of the book For Parents Only by Donna Greiner, Theodore B. Kinni
Cover of the book Lord, Heal My Hurts by Donna Greiner, Theodore B. Kinni
Cover of the book On Faith by Donna Greiner, Theodore B. Kinni
Cover of the book Living the Quaker Way by Donna Greiner, Theodore B. Kinni
Cover of the book The Startup Way by Donna Greiner, Theodore B. Kinni
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy