Marie Keen Shaw: 4 books

In the last decade library collections have rapidly evolved from a predominance of print books and journals to an ever growing mix of digital and print resources. Library patrons are predominately served by support staff that is expected to know how to help patrons select and use digital resources....

While there are many cataloging texts, very few are written specifically for library support staff. This is the one and only book purposefully aligned with the new American Library Association – Library Support Staff Certification (LSSC) competency standards for Cataloging and Classification. Written...

Many library support staff (LSS) who do not have management training will assume supervisory roles in library services during their careers. This book is written to help LSS understand, support, and apply the basic principles of library supervision and management in their work on the topics of regulations...

Support staff in all types of libraries must work together in a variety of situations. This is both a textbook and on-the-job manual covering the skills and behaviors necessary for effective teamwork and communication. Trained library support staff should know the basic concepts of interpersonal relations,...