Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships
by
Katie Delahaye Paine
Language: English
Release Date: February 14, 2011
In an online and social media world, measurement is the key to success
If you can measure your key business relationships, you can improve them. Even though relationships are "fuzzy and intangible," they can be measured and managed-with powerful results.
Measure What Matters...