What Bosses Need to Know to Deliver Bad News, Motivate Employees & Stay Sane
by
Jean Palmer Heck
Language: English
Release Date: January 4, 2010
In March of 2009, when the world economy was clearly in the midst of a serious recession, Jean Palmer Heck, an international communications advisor, began researching how bad news was being delivered in the workplace. She took her skills as an expert interviewer and asked human resource professionals,...