Earl W : 17 books
by Earl W. Clark, Allen J. Singer
Language: English
Release Date: January 25, 2010
Language: English
Release Date: January 25, 2010
In 1977, at the Beverly Hills Supper Club in Southgate, Kentucky, 165 people died in a tragic fire. Covered by news outlets across the country, many still associate tragedy with this popular entertainment destination. The club's legacy, however, stretches back to the 1950s, when it was known as the Beverly...
by Harry J. Gensler, Earl W. Spurgin
Language: English
Release Date: February 12, 2010
Language: English
Release Date: February 12, 2010
The A to Z of Ethics covers a very broad range of ethical topics, including ethical theories, historical periods, historical figures, applied ethics, ethical issues, ethical concepts, non-Western approaches, and related disciplines. Harry J. Gensler and Earl W. Spurgin tackle such issues as abortion,...
by Harry J. Gensler, Earl W. Spurgin
Language: English
Release Date: August 22, 2008
Language: English
Release Date: August 22, 2008
The Historical Dictionary of Ethics covers a very broad range of ethical topics, including ethical theories, historical periods, historical figures, applied ethics, ethical issues, ethical concepts, non-Western approaches, and related disciplines. Harry J. Gensler and Earl W. Spurgin tackle such issues...
by Earl W. Murray
Language: English
Release Date: January 24, 2017
Language: English
Release Date: January 24, 2017
This author has had success to show for his desire to reclaim the American dream and believes most people can reclaim the American dream by climbing the ladder of success as high as they desire to achieve. He is supremely confident that our Creator has given each one of us different talents, along...
American Healthcare Reform
Fixing the Real Problems
Language: English
Release Date: December 31, 2013
Meaningful healthcare reform requires understanding of our complex healthcare system. This book was written to help clarify the difficult and poorly understood issues and problems of American healthcare. Its purpose is to help us move forward on the many difficult decisions that should be made to...
by Lindveit, Earl W.
Language: English
Release Date: November 18, 2011
Language: English
Release Date: November 18, 2011
Nightingale: Searching for Home is the story of a confused Philadelphia retirement home resident waiting for her daughter to celebrate her birthday. By mistake, she is driven to a train station, hears a Washington train announced, and thinks a favorite childhood hotel is the location of her party. The...
by W. Earl Sasser Jr., Leonard A. Schlesinger, James L. Heskett
Language: English
Release Date: April 10, 1997
Language: English
Release Date: April 10, 1997
In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain.
Why are a select few service firms better at what they do --...
Upon the Fields of Battle
Essays on the Military History of America's Civil War
Language: English
Release Date: November 7, 2018
New developments in Civil War scholarship owe much to removal of artificial divides by historians seeking to explore the connections between the home front and the battlefield. Indeed, scholars taking a holistic view of the war have contributed to our understanding of the social complexities of emancipation—of...
The Value Profit Chain
Treat Employees Like Customers and Customers Like
Language: English
Release Date: May 11, 2010
James Heskett, Earl Sasser, and Leonard Schlesinger reveal powerful new evidence that paying close attention to the employee-customer relationship will enable any organization to be a low-cost provider and achieve superior results -- proving that you can have it all, a goal thought inadvisable just...
by Chris Rhatigan, Ron Earl Phillips, Preston Lang
Language: English
Release Date: September 28, 2018
Language: English
Release Date: September 28, 2018
Deadlines is a tribute anthology dedicated to the memory of writer and crime fiction enthusiast, William E. Wallace. A career journalist, Wallace got a first-hand look at the darker side of humanity working at various papers in California before settling at the San Francisco Chronicle. Upon retiring,...
CAD and Robotics in Architecture and Construction
Proceedings of the Joint International Conference at Marseilles, 25–27 June 1986
Language: English
Release Date: December 6, 2012
After two decades, data processing has finally, and probably forever, found its niche among civil engineering and construction (CEC) professionnals, through word processors, digitizing tables, management software, and increasingly via drawing software and computer-aided design (CAD), recently, robots...
What Great Service Leaders Know and Do
Creating Breakthroughs in Service Firms
Language: English
Release Date: September 1, 2015
Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders...
Winning with Past Performance
Strategies for Industry and Government
Language: English
Release Date: April 1, 2015
Use past performance to win contracts and deliver results at the lowest risk and cost!
The federal government has focused on past performance to rank bidders for almost two decades, yet both the collection and use of past performance information remain disjointed, siloed, and not fully understood...
A Nazi Past
Recasting German Identity in Postwar Europe
Language: English
Release Date: April 14, 2015
Since the end of World War II, historians and psychologists have investigated the factors that motivated Germans to become Nazis before and during the war. While most studies have focused on the high-level figures who were tried at Nuremberg, much less is known about the hundreds of SS members, party...
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