Bill Price: 11 books

What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips—and can influence the purchase decisions and behaviors of millions of others. With this comes a shift in the...

Contents Introduction Before the War Spying for the Kaiser On His Majesty’s Secret Service Allied Spies   The use of spies during war has a very long history, no doubt going back to the beginnings of warfare itself. In The Art of War, which is believed to have been written...

Contents Introduction 1914 – The War Begins 1915 – From the Trenches to Turkey 1916 - The Great Offensives 1917 - War in the Mud 1918 – Breakthrough   The battles of World War I were fought on an unprecedented scale. Both sides...

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the...

The Unprevented War Why the First World War Was Fought   Contents Introduction An Assassination in Sarajevo The European Scene Alliances and Armaments The Road to War From Crisis to War An Unprevented War Why the War was Fought Further Reading ...

Winston Churchill was a soldier, writer, and politician and, after World War II, he became one of the world's greatest statesmen. But his reputation rests on his role as a war leader and, in particular, on the period between May 1940 and July 1941, when Britain stood alone against Nazi Germany. Since...

The publication of On the Origin of Species in 1859 was the culmination of more than 20 years of work by Charles Darwin, and the ideas he presented in it would lead to a fundamental change in the way we think about life on earth. Evolution was controversial at the time and now, as the bicentenary...

Fragments of the rich and complex mythology of the ancient Celts of pre-Roman Europe were preserved in the monasteries of early Christian Ireland and in stories first written down in medieval Wales. The exploits of Cúlchulainn and Fionn mac Cumhaill and of Deirdre and Rhiannon have their roots in...

The fifth edition of this classic textbook sets out the essential techniques needed for a solid grounding in the surveying. The popular and trusted textbook covers the traditional topics such as levelling, measurement of angles, measuring distances, and how to carry out traversing and compute...

Imagine paying a fine for walking across town. Or hiding an illegal marriage. Or losing your life for playing the harp. Strange crimes, dangerous activities, some from the not-so-distant past, return to life in Hidden in Crime. See why Ellery Queen Mystery Magazine says Fiction River’s crime volumes...

Cognition Switch: An Artefact for the Transmission of New Ideas Issue #2: January 2019 Featuring Ideas by:  Michael Shermer, Peter Staudenmaier, Sabine Hossenfelder, Kate Raworth, Benjamin G Martin, Noah Charney, David Wengrow, Kimberley Brownlee, Tali Sharot, Robert Simpson, Thea Bechshoft, Martin Rees, Jon Butterworth, Bill Nye, Huw Price, and Henry Cowles