Bert Smit: 1 book

Book cover of Sustainable Customer Experience Design

Sustainable Customer Experience Design

Co-creating Experiences in Events, Tourism and Hospitality

by Bert Smit, Frans Melissen
Language: English
Release Date: May 30, 2018

Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current...
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