Total Quality Management category: 175 books

Summary of High Output Management by Andrew S. Grove| Includes Analysis   Preview: First published in 1983, High Output Management by Andrew Grove is a management guide based on Grove’s 15 years of managerial experience and knowledge as a co-founder, president, and...

Are you always running out of money—or worried that you will? Does your salary never seem to stretch far enough? You can change your life now, with Jerrold Mundis’s clear, effective program: This is not a system of penny-pinching, working overtime, or taking a job you hate. It’s not a...

After the New Public Management had evolved in English speaking countries, it became a role model for the reform of public administration all throughout the world. Although there were obvious similarities in terminology used in different countries, the model was usually adapted to the cultural and...

Are you a Project Manager? Are you ready to master the agile approach to management? There's a lot to consider when you start down the road to managing someone's expectations and Agile Management: The Keys to Success aims to help you along the way, using vast experience, gained over...

Project management—it’s not just about following a template or using a tool, but rather developing personal skills and intuition to find a method that works for everyone. Whether you’re a designer or a manager, Project Management for Humans will help you estimate and plan tasks, scout and address issues before they become problems, and communicate with and hold people accountable.

The definitive guide to implementing Baldrige Criteria in any organization—from the team that has worked with 18 Malcolm Baldrige Award winners For organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard to which all leaders...

ISO 9001 hasn't changed much in the last 15 years... until now! ISO 9001:2015 is a MAJOR revision. A LOT has changed. Requirements have been added and removed. Content has shifted to different sections and clauses. ISO 9001:2015 is built upon a completely different structure with the adoption of Annex...

“Che cosa dobbiamo fare per adeguarci?”. Sicuramente qualcuno si porrà questa domanda, a seguito dell’aggiornamento della norma ISO 9001 previsto per la seconda metà del 2015. Per lo stesso motivo – la nuova ISO 9001 - qualcun altro si chiederà: “Quali opportunità ci presenta...

A broad spectrum of technical papers on the most diverse nondestructive testing techniques (NDT) and correlated fields are presented in this volume. The main applications and methods of these important quality control techniques are reviewed in depth. Apart from reporting on the improvements and developments...

Se former en continu, dès à présent Encadrer et coacher des collaborateurs en vue d'atteindre ensemble un objectif précis n'est jamais une mince affaire. La fonction managériale laisse peu de place à l'improvisation et requiert un certain nombre de compétences pour pouvoir gérer efficacement...

Advance in your product management career and create innovative products that customers love! Regardless of industry or sector, to compete in today’s business world, product managers must understand how their customer’s preferences change, how technology evolves, and how anticipate what...

Anticipate and solve problems within your business This book is a practical and accessible guide to understanding and implementing the Ishikawa diagram, providing you with the essential information and saving time.  *In 50 minutes you will be able to: *    •  Recognize the benefits...

In nur 50 Minuten das Ishikawa-Diagramm verstehen Das Ishikawa-Diagramm ist eine Methode, die vor allem im Qualitätsmanagement zur strukturierten Problemanalyse verwendet wird. Dazu werden Ursachen und Wirkung identifiziert und übersichtlich dargestellt. Die Vorgehensweise hilft dabei, das...

In the late 1990s, treatment-related deaths or “complications” were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of “quality improvement” used at Toyota and NASA,...