The Best Practice

How the New Quality Movement is Transforming Medicine

Business & Finance, Industries & Professions, Total Quality Management, Nonfiction, Health & Well Being, Medical, Patient Care, Health Care Delivery
Cover of the book The Best Practice by Charles C. Kenney, PublicAffairs
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Author: Charles C. Kenney ISBN: 9780786741670
Publisher: PublicAffairs Publication: December 16, 2008
Imprint: PublicAffairs Language: English
Author: Charles C. Kenney
ISBN: 9780786741670
Publisher: PublicAffairs
Publication: December 16, 2008
Imprint: PublicAffairs
Language: English

In the late 1990s, treatment-related deaths or “complications” were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of “quality improvement” used at Toyota and NASA, and to apply them to the practice of medicine. This book tells their story, and how these “heretical” ideas have blossomed into a movement, bringing the focus back to where it should have always been: the patient.

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In the late 1990s, treatment-related deaths or “complications” were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of “quality improvement” used at Toyota and NASA, and to apply them to the practice of medicine. This book tells their story, and how these “heretical” ideas have blossomed into a movement, bringing the focus back to where it should have always been: the patient.

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