Hospitality category: 1805 books

Hotels and Resorts: An investor's guide presents a comprehensive analysis of how hotels, golf courses, spas serviced apartments, gyms and health clubs and resorts are developed, operate and are valued. Drawing on over 18 years’ experience in the leisure property industry, David Harper provides invaluable...

Aplicar técnicas y habilidades de comunicación y atención al cliente de uso común en establecimientos turísticos, a fin de satisfacer sus expectativas y materializar futuras ventas. Ebook ajustado al certificado de profesionalidad de Venta de productos y servicios turísticos.

Analizar la organización y funciones más frecuentes de los departamentos de recepción, justificando estructuras organizativas adecuadas a cada tipo de establecimiento. Analizar los procedimientos de gestión de la información en la recepción, explotando las aplicaciones informáticas propias...

When it opened in 1875, the Palace Hotel was the largest and most luxurious hotel in the world, a perfect symbol of one of the most remarkable eras in San Francisco history. Built at a time when Nevada's fabulously rich silver mines were pouring millions of dollars each month into San Francisco, it typified...

Famed throughout the world, New York�s Waldorf Astoria is quite simply the grandest of all grand hotels. Host to emperors, rajahs, potentates, and plutocrats�not to mention every US president since Grover Cleveland�its name has become synonymous with the epitome of glamour, luxury, and sophistication....

While the elevated Chicago Loop is justly famous as a symbol of the city, the fascinating history of its subways is less well known. The City of Chicago broke ground on what would become the "Initial System of Subways" during the Great Depression and finished 20 years later. This gigantic...

Human Resource Management for Events still remains the only text to introduce students to the unique application of HR principles in the context of a highly complex event environment. Linking theory, research and application it looks at the purpose and processes of managing such a sizable & varied...

This introduction to Event Sponsorship provides students with an essential understanding of the important role of sponsorship in an event, how this can be gained and successfully managed to the benefit of both the sponsor and sponsee. The text starts with an investigation of the origins of...

Despite the importance of sport as a social, economic and political institution, research into sport and social capital has not been extensive. Sport and Social Capital is the first book to examine this increasingly high profile area in detail. It explores the ways in which sport contributes to the...

Understanding how places, particularly cities and towns, are marketed to and consumed by tourists, is vital to anyone working in the tourism industry. By creating and promoting a unique branded destination, the successful marketer can attract new visitors to their city or tourism attraction. With...

Perfect for class use in management schools, schools of tourism, and applied English language classes (ESL & EFL). Teacher slides, exercises, and other teaching material can be obtained from qbook.org for teachers. If you are working in the international tourism industry, this book can help you...

Heritage tourism has become an increasingly significant component of the global tourism industry, particularly in countries striving to diversify away from sea, sand and sun. This growth has had profound influences on the presentation and representation of both tangible and intangible heritage within...

The continuous growth and expansion of the travel sector has brought about a greater need to understand and improve its various promotional tactics. Effectively employing these methods will benefit all manner of travel destinations and attract a larger number of tourists to these locations. Emerging...

Sport, Leisure and Tourism is a practical guide to finding information, encouraging readers to make active use of libraries in their research. This book provides readers with an understanding of the major information search tools which are available. It is a starting point in the search for...