Communication category: 5490 books
Body Language
How to Read Others, Detect Deceit, and Convey the Right Message
Language: English
Release Date: March 17, 2015
Body language is a vital part of everyday communication, but more often than not, we are unaware of the messages our bodies are sending to others. Body Language will teach you to become more aware of these issues. In seven lessons, you will not only learn to read others, but also learn to control...
by Harvard Business Review, Jack Zenger, Rasmus Hougaard
Language: English
Release Date: March 5, 2019
Language: English
Release Date: March 5, 2019
A carefully curated selection of articles about how to listen more empathically and actively from Harvard Business Review.
Highly curated collections of HBR articles.
Teaches active and empathetic listening.
Helps readers better understand other people's emotions, especially as a manager or leader,...
by
Language: English
Release Date: March 30, 2017
Language: English
Release Date: March 30, 2017
The world is in the midst of a social media paradigm. Once viewed as trivial and peripheral, social media platforms like Twitter, Facebook and WeChat have become an important part of the information and communication infrastructure of society. They are bound up with business and politics as well as...
by Mike Bechtle
Language: English
Release Date: July 15, 2013
Language: English
Release Date: July 15, 2013
Communication is an art, and anyone--whether shy or outgoing--can improve his or her conversational skills. How to Communicate with Confidence is a straightforward guide to making good conversation that works in any situation--and works for any personality type. Highlighting the art of give and take...
The Fine Art of the Big Talk
How to Win Clients, Deliver Great Presentations, and Solve Conflicts at Work
Language: English
Release Date: January 15, 2008
We all know what it's like to put off an important conversation at work--whether asking for a raise or promotion, or telling an employee that there's a problem with his or her performance. Now Debra Fine, conversation and communication guru, shows us how to come out on top of those dreaded office...
Making It in Public Relations
An Insider's Guide To Career Opportunities
Language: English
Release Date: March 1, 2002
Making It in Public Relations is a comprehensive, realistic guide to everything one needs to know when pursuing a successful career in public relations. It is an introduction to public relations, written for students who want or need a definition of the profession to understand what they are moving...
by Performance Research Associates
Language: English
Release Date: October 29, 2011
Language: English
Release Date: October 29, 2011
In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers...
Business Communications
Speedy Study Guides
Language: English
Release Date: November 26, 2014
Business communication is the method used by business students to express how the work ladder works in the corporate environment and in business structures. Many business students skip this part of the industry, which makes them a lot less appealing to work with after trying them out for a day or...
DK Essential Managers: Working with Difficult People
Relationships, Listening, Understanding, Negotiation, Communication
Language: English
Release Date: November 16, 2009
Working With Difficult People gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you want.
by Richard Carroll
Language: English
Release Date: June 9, 2015
Language: English
Release Date: June 9, 2015
This book contains proven steps and strategies on how to survive the dreaded job interview and land in your dream job. It will teach you how to dress appropriately for an interview. It will also educate you with the common questions asked during an interview and how you should answer. This book also...
by Joseph Heagney
Language: English
Release Date: August 16, 2016
Language: English
Release Date: August 16, 2016
Having already sold more than 200,000 copies and helped generations of project managers navigate the ins and outs of every aspect of successful project management, this revised fifth edition of Fundamentals of Project Management remains the perfect resource for succeeding in this complex discipline...
by Collectif
Language: French
Release Date: April 12, 2018
Language: French
Release Date: April 12, 2018
Une compétence accessible
Cet ouvrage collectif propose d’apprendre à choisir les bons moyens pour captiver un auditoire et convaincre du bien-fondé de son opinion ou de ses idées. Pas à pas, il invite le lecteur à s’approprier le b.a.-ba de l’orateur persuasif, au travers de méthodes...
Real-World Media Ethics
Inside the Broadcast and Entertainment Industries
Language: English
Release Date: July 15, 2016
Is it ethical to pass yourself off as black if you are Caucasian, as Rachel Dolezai, the president of a local chapter of the NAACP, did in 2015?
Was it ethical for Donald Sterling, the former owner of the NBA team, to use racially inflammatory language?
Is it ethical to exaggerate...
The Laws of Charisma
How to Captivate, Inspire, and Influence for Maximum Success
Language: English
Release Date: October 13, 2010
The Laws of Charisma explores the vital skills and traits needed to earn trust, generate interest, and motivate others in the workplace. Bestselling author Kurt Mortensen defines the intersection of these pivotal abilities as charisma--an enviable quality that can lead to improved relationships, greater...