Working with Difficult People, Second Revised Edition

Handling the Ten Types of Problem People Without Losing Your Mind

Business & Finance, Business Reference, Business Etiquette, Business Communication
Cover of the book Working with Difficult People, Second Revised Edition by Amy Cooper Hakim, Muriel Solomon, Penguin Publishing Group
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Amy Cooper Hakim, Muriel Solomon ISBN: 9781101993118
Publisher: Penguin Publishing Group Publication: December 6, 2016
Imprint: TarcherPerigee Language: English
Author: Amy Cooper Hakim, Muriel Solomon
ISBN: 9781101993118
Publisher: Penguin Publishing Group
Publication: December 6, 2016
Imprint: TarcherPerigee
Language: English

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.

Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.

Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

More books from Penguin Publishing Group

Cover of the book Skylark by Amy Cooper Hakim, Muriel Solomon
Cover of the book The Good Caregiver by Amy Cooper Hakim, Muriel Solomon
Cover of the book Slocum 327 by Amy Cooper Hakim, Muriel Solomon
Cover of the book As Lost as I Get by Amy Cooper Hakim, Muriel Solomon
Cover of the book Fighter Boys by Amy Cooper Hakim, Muriel Solomon
Cover of the book White Roses and Starlight by Amy Cooper Hakim, Muriel Solomon
Cover of the book A History of Reading by Amy Cooper Hakim, Muriel Solomon
Cover of the book Forget Me Not by Amy Cooper Hakim, Muriel Solomon
Cover of the book Victory and Honor by Amy Cooper Hakim, Muriel Solomon
Cover of the book Longarm #379 by Amy Cooper Hakim, Muriel Solomon
Cover of the book Bye-Bye, Black Sheep by Amy Cooper Hakim, Muriel Solomon
Cover of the book Cotton by Amy Cooper Hakim, Muriel Solomon
Cover of the book Lone Star 112/ghost D by Amy Cooper Hakim, Muriel Solomon
Cover of the book Reflex by Amy Cooper Hakim, Muriel Solomon
Cover of the book The Garden of Ruth by Amy Cooper Hakim, Muriel Solomon
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy