Working the Night Shift

Women in India’s Call Center Industry

Nonfiction, Social & Cultural Studies, Social Science, Anthropology, Gender Studies
Cover of the book Working the Night Shift by Reena Patel, Stanford University Press
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Author: Reena Patel ISBN: 9780804775502
Publisher: Stanford University Press Publication: March 25, 2010
Imprint: Stanford University Press Language: English
Author: Reena Patel
ISBN: 9780804775502
Publisher: Stanford University Press
Publication: March 25, 2010
Imprint: Stanford University Press
Language: English

Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization. Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work. Visit the author's website at http://www.working-the-nightshift.com and facebook group.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization. Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work. Visit the author's website at http://www.working-the-nightshift.com and facebook group.

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