The Truth About Negotiating on the Phone

Business & Finance, Human Resources & Personnel Management, Skills, Entrepreneurship & Small Business
Cover of the book The Truth About Negotiating on the Phone by Leigh L. Thompson, Pearson Education
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Author: Leigh L. Thompson ISBN: 9780132485098
Publisher: Pearson Education Publication: September 13, 2010
Imprint: FT Press Language: English
Author: Leigh L. Thompson
ISBN: 9780132485098
Publisher: Pearson Education
Publication: September 13, 2010
Imprint: FT Press
Language: English

This is the eBook version of the printed book.

This Element is an excerpt from The Truth About Negotiations (9780136007364) by Leigh Thompson. Available in print and digital formats.

 

 

Practical strategies for building rapport on the phone, getting “in sync,” and negotiating more successfully.

 

 

When you negotiate on the phone, you lose kinetic and visual information feeds: you rely on linguistic cues and paralinguistic cues only. For this reason, people often have a harder time establishing rapport — the feeling that you’re “on the same wavelength.” If you find yourself negotiating on the phone, think about how to develop rapport with the counterparty. Here are some strategies…

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This is the eBook version of the printed book.

This Element is an excerpt from The Truth About Negotiations (9780136007364) by Leigh Thompson. Available in print and digital formats.

 

 

Practical strategies for building rapport on the phone, getting “in sync,” and negotiating more successfully.

 

 

When you negotiate on the phone, you lose kinetic and visual information feeds: you rely on linguistic cues and paralinguistic cues only. For this reason, people often have a harder time establishing rapport — the feeling that you’re “on the same wavelength.” If you find yourself negotiating on the phone, think about how to develop rapport with the counterparty. Here are some strategies…

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