The Services Shift

Seizing the Ultimate Offshore Opportunity

Business & Finance, Management & Leadership, Planning & Forecasting
Cover of the book The Services Shift by Robert E. Kennedy, Ajay Sharma, Pearson Education
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Robert E. Kennedy, Ajay Sharma ISBN: 9780137011216
Publisher: Pearson Education Publication: January 9, 2009
Imprint: FT Press Language: English
Author: Robert E. Kennedy, Ajay Sharma
ISBN: 9780137011216
Publisher: Pearson Education
Publication: January 9, 2009
Imprint: FT Press
Language: English

Everyone's familiar with manufacturing offshoring by now. But a different phenomenon will soon drive even more powerful changes: the globalization of services. Until now, it's been virtually impossible to get a clear picture of what's going on, where, and why. Where are the jobs going? Which companies benefit -- or could benefit? How, exactly, does services offshoring work? Who makes a good partner? What are the public policy implications? The Services Shift answers all these questions and more, offering powerful insights for managers, policymakers, and citizens alike. Two leading researchers reveal how services offshoring is working in both industries and individual companies, and show how to define and implement realistic services sourcing goals. You'll review the types of players involved in services offshoring, and understand its geographical centers, from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with dozens of participants, the authors review the management skillsets associated with successful services offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Finally, the authors preview emerging trends in services globalization.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Everyone's familiar with manufacturing offshoring by now. But a different phenomenon will soon drive even more powerful changes: the globalization of services. Until now, it's been virtually impossible to get a clear picture of what's going on, where, and why. Where are the jobs going? Which companies benefit -- or could benefit? How, exactly, does services offshoring work? Who makes a good partner? What are the public policy implications? The Services Shift answers all these questions and more, offering powerful insights for managers, policymakers, and citizens alike. Two leading researchers reveal how services offshoring is working in both industries and individual companies, and show how to define and implement realistic services sourcing goals. You'll review the types of players involved in services offshoring, and understand its geographical centers, from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with dozens of participants, the authors review the management skillsets associated with successful services offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Finally, the authors preview emerging trends in services globalization.

More books from Pearson Education

Cover of the book Technical Analysis of Gaps by Robert E. Kennedy, Ajay Sharma
Cover of the book The Definitive Guide to Order Fulfillment and Customer Service by Robert E. Kennedy, Ajay Sharma
Cover of the book Perl Medic by Robert E. Kennedy, Ajay Sharma
Cover of the book MOS 2013 Study Guide for Microsoft Excel by Robert E. Kennedy, Ajay Sharma
Cover of the book The Creative Problem Solver by Robert E. Kennedy, Ajay Sharma
Cover of the book Unlock the Hidden Job Market by Robert E. Kennedy, Ajay Sharma
Cover of the book Mastering the Commodities Markets by Robert E. Kennedy, Ajay Sharma
Cover of the book The Adobe Photoshop CS5 Book for Digital Photographers by Robert E. Kennedy, Ajay Sharma
Cover of the book Macromedia Dreamweaver 8 for Windows and Macintosh by Robert E. Kennedy, Ajay Sharma
Cover of the book It's About More Than the Money by Robert E. Kennedy, Ajay Sharma
Cover of the book XAML Unleashed by Robert E. Kennedy, Ajay Sharma
Cover of the book Deploying ACI by Robert E. Kennedy, Ajay Sharma
Cover of the book Algorithms in C++, Parts 1-4 by Robert E. Kennedy, Ajay Sharma
Cover of the book Adaptive Web Design by Robert E. Kennedy, Ajay Sharma
Cover of the book Is America Getting What it Pays For? The Costs of Healthcare in the U.S. Compared to the Rest of the World by Robert E. Kennedy, Ajay Sharma
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy