The Services Shift

Seizing the Ultimate Offshore Opportunity

Business & Finance, Management & Leadership, Planning & Forecasting
Cover of the book The Services Shift by Robert E. Kennedy, Ajay Sharma, Pearson Education
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Robert E. Kennedy, Ajay Sharma ISBN: 9780137011216
Publisher: Pearson Education Publication: January 9, 2009
Imprint: FT Press Language: English
Author: Robert E. Kennedy, Ajay Sharma
ISBN: 9780137011216
Publisher: Pearson Education
Publication: January 9, 2009
Imprint: FT Press
Language: English

Everyone's familiar with manufacturing offshoring by now. But a different phenomenon will soon drive even more powerful changes: the globalization of services. Until now, it's been virtually impossible to get a clear picture of what's going on, where, and why. Where are the jobs going? Which companies benefit -- or could benefit? How, exactly, does services offshoring work? Who makes a good partner? What are the public policy implications? The Services Shift answers all these questions and more, offering powerful insights for managers, policymakers, and citizens alike. Two leading researchers reveal how services offshoring is working in both industries and individual companies, and show how to define and implement realistic services sourcing goals. You'll review the types of players involved in services offshoring, and understand its geographical centers, from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with dozens of participants, the authors review the management skillsets associated with successful services offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Finally, the authors preview emerging trends in services globalization.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Everyone's familiar with manufacturing offshoring by now. But a different phenomenon will soon drive even more powerful changes: the globalization of services. Until now, it's been virtually impossible to get a clear picture of what's going on, where, and why. Where are the jobs going? Which companies benefit -- or could benefit? How, exactly, does services offshoring work? Who makes a good partner? What are the public policy implications? The Services Shift answers all these questions and more, offering powerful insights for managers, policymakers, and citizens alike. Two leading researchers reveal how services offshoring is working in both industries and individual companies, and show how to define and implement realistic services sourcing goals. You'll review the types of players involved in services offshoring, and understand its geographical centers, from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with dozens of participants, the authors review the management skillsets associated with successful services offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Finally, the authors preview emerging trends in services globalization.

More books from Pearson Education

Cover of the book Navigating Social Media Legal Risks by Robert E. Kennedy, Ajay Sharma
Cover of the book Visual Basic 2015 Unleashed by Robert E. Kennedy, Ajay Sharma
Cover of the book Brilliant Checklists for Project Managers revised 2nd edn by Robert E. Kennedy, Ajay Sharma
Cover of the book The Princess and the Frog by Robert E. Kennedy, Ajay Sharma
Cover of the book Mind Maps for Business 2nd edn by Robert E. Kennedy, Ajay Sharma
Cover of the book Adobe Creative Suite 5 Web Premium How-Tos by Robert E. Kennedy, Ajay Sharma
Cover of the book Predictive Analytics: Microsoft Excel by Robert E. Kennedy, Ajay Sharma
Cover of the book Irresistible! Markets, Models, and Meta-Value in Consumer Electronics by Robert E. Kennedy, Ajay Sharma
Cover of the book Who Cares Wins by Robert E. Kennedy, Ajay Sharma
Cover of the book A Signal Integrity Engineer's Companion by Robert E. Kennedy, Ajay Sharma
Cover of the book This Is Strobist Info: Your Setup Guide to Flash Photography by Robert E. Kennedy, Ajay Sharma
Cover of the book 15 Successful Communications Lessons (Collection) by Robert E. Kennedy, Ajay Sharma
Cover of the book The Mobile MBA by Robert E. Kennedy, Ajay Sharma
Cover of the book HTML5 Guidelines for Web Developers by Robert E. Kennedy, Ajay Sharma
Cover of the book Web Words That Work by Robert E. Kennedy, Ajay Sharma
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy