The Art of Complaining

Canada's Consumer Action Guide

Nonfiction, Reference & Language, Reference, Consumer Guides, Business & Finance, Marketing & Sales, Consumer Behaviour, Guides & Handbooks
Cover of the book The Art of Complaining by Phil Edmonston, Dundurn
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Phil Edmonston ISBN: 9781459719453
Publisher: Dundurn Publication: September 2, 2013
Imprint: Dundurn Language: English
Author: Phil Edmonston
ISBN: 9781459719453
Publisher: Dundurn
Publication: September 2, 2013
Imprint: Dundurn
Language: English

Most people hate to complain and so they will put up with defective cars, contaminated food, insurance company abuses, botched vacations, and government errors and indifference. The Art of Complaining evens the playing field.

The Art of Complaining gives readers an arsenal of successful complaint tactics and claim letters compiled by Phil Edmonston, Canada's best-known consumer advocate and the author of the best-selling Lemon-Aid car guides. The Art of Complaining takes readers on a 45-year journey of consumer advocacy seen through the eyes of this former Member of Parliament, Ralph Nader Associate, and former member of the boards of Consumer Reports and The Quebec Bar Association. Edmonston has battled carmakers, dealers, insurance companies, lawyers, and government officials, both in the courts and in the streets. Indeed, Phil is Canada's toughest customer.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Most people hate to complain and so they will put up with defective cars, contaminated food, insurance company abuses, botched vacations, and government errors and indifference. The Art of Complaining evens the playing field.

The Art of Complaining gives readers an arsenal of successful complaint tactics and claim letters compiled by Phil Edmonston, Canada's best-known consumer advocate and the author of the best-selling Lemon-Aid car guides. The Art of Complaining takes readers on a 45-year journey of consumer advocacy seen through the eyes of this former Member of Parliament, Ralph Nader Associate, and former member of the boards of Consumer Reports and The Quebec Bar Association. Edmonston has battled carmakers, dealers, insurance companies, lawyers, and government officials, both in the courts and in the streets. Indeed, Phil is Canada's toughest customer.

More books from Dundurn

Cover of the book Red Coats & Grey Jackets by Phil Edmonston
Cover of the book Amiens by Phil Edmonston
Cover of the book Meg Harris Mysteries 6-Book Bundle by Phil Edmonston
Cover of the book Step by Step by Phil Edmonston
Cover of the book One Russia, Two Chinas by Phil Edmonston
Cover of the book The Ontario Craft Beer Guide by Phil Edmonston
Cover of the book Tilted by Phil Edmonston
Cover of the book Thaddeus Lewis Mysteries 4-Book Bundle by Phil Edmonston
Cover of the book The Ashes of War by Phil Edmonston
Cover of the book Much to Be Done by Phil Edmonston
Cover of the book Death Goes Shopping by Phil Edmonston
Cover of the book The Queen at the Council Fire by Phil Edmonston
Cover of the book Mister Jinnah Mysteries 3-Book Bundle by Phil Edmonston
Cover of the book Co-Parenting from the Inside Out by Phil Edmonston
Cover of the book Now You Know Big Book of Sports by Phil Edmonston
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy